Project Coordinator

Job Summary

Primary Responsibilities

• Partners with customers and internal teams to define specifications and timelines for AmeriFill projects.
• Prepares and reviews scopes of work for each project.
• Facilitates new product sampling and communicates updates to internal teams and customers.
• Drafts and submits all requests with cross-functional teams.
• Follows up with internal teams and vendors to track project progress and resolve minor issues.
• Maintains accurate project records, logs customer interactions and opportunity updates, and tracks project milestones and timelines within Salesforce CRM.
• Assists in generating project reports and dashboards in Salesforce or ERP systems to support management visibility.
• Collaborates with external customers, internal supply chain, and operational stakeholders, including procurement, product planning, quality assurance, and industrial engineering, to ensure complete and on-time execution for AmeriFill’s product lines.
• Supports quality assurance by reviewing project specifications and reporting discrepancies to the team.
• Provides regular project updates to management and cross-functional teams to maintain focus on priorities.
• Affords assistance in monitoring production schedules to ensure on-time delivery of projects.
• Ensures projects and initiatives are prioritized and executed appropriately to meet organizational goals.
• Supports resolution of customer requests and complaints to optimize customer satisfaction and prevent recurring issues through process improvement.
• Identifies risks and opportunities and recommends solutions to optimize project outcomes.
• Implements planning controls, governance, and reporting to ensure smooth execution and delivery.

Essential Qualifications

• Bachelor’s degree in a business-related field or equivalent experience
• 0–2 years of relevant experience, preferably in manufacturing or consumer goods; textiles or soft goods experience is a plus
• Exposure to project management principles, timelines, and milestone tracking
• Experience with ERP or MRP systems (e.g., SAP, Oracle) for production and inventory management is preferred
• Exposure to process improvement initiatives
• Proficient in Salesforce CRM software
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Effective multitasking and organizational skills with attention to detail
• Critical thinker with sound judgment
• Excellent verbal and written communication skills
• Ability to perform effectively in high-pressure environments
• Familiarity with supply chain processes and production planning