Project Assistant
About the role
A career at Summit Electric Supply is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. This position is responsible for effectively managing the administrative aspects of projects.
Responsibilities
The successful candidate will work closely with their team and their customers to create and assist in coordinating of the overall project which may include bill of material and project cost. Essential job functions include:
- Sending out requests for material and pricing to the appropriate representative
- Communicating status of projects to the teams to include any changes that relate to the project(s)
- Assisting customers in person, over the phone or internet with Summit product questions and orders
- Paying close attention to detail to ensure project success as measured by outlined scope, budget and timeline
- Partnering with CSRs and Service Center Managers or other Summit associates as needed to maintain levels of excellence throughout Summit
- Building and maintaining internal and external customer relationships
Requirements
The successful candidate will have a strong customer service orientation, strong organizational skills, excellent interpersonal and communication skills, and the ability to manage multiple priorities.
- Strong customer service orientation
- Strong organizational skills
- Excellent interpersonal and communication skills, oral and written
- Time management – strong ability to organize and manage multiple priorities
- Flexibility – ability to effectively adapt to change
Qualifications
The ideal candidate will have 1-2 years of customer service experience in the electrical distribution industry, knowledge of related products, and relationships with local manufacturer’s representatives.
Skills
Beneficial skills and experience include knowledge of related products, relationships with local manufacturer’s representatives, and 1-2 years of customer service experience in the electrical distribution industry.
Physical Challenges
The physical demands of the job include consistent sitting for hours at a time, consistent use of keyboard and mouse, and the ability to lift 5 pounds on a regular and consistent basis.
- Consistent sitting for hours at a time
- Consistent use of keyboard and mouse
- Must be able to lift 5 pounds on a regular and consistent basis
- Ability to climb stairs on occasion
Benefits
We offer great family-friendly benefits to full-time associates, including:
- Healthcare plans
- Dental & vision
- Paid time off
- Paid parental leave
- 401(k) retirement savings with company match
- Professional and personal development programs
- Opportunity to become a shareholder
- Employer-paid short- and long-term disability
- Employer-paid life insurance for spouse and dependents
- Robust wellness program
- Gym reimbursement
- Employee Referral Program
- Employee Assistance Program (EAP)