Project and Communications Coordinator

About the role

Lehigh University's Information Technology Services (ITS) division keeps a complex, research-driven campus connected and the people who coordinate that work behind the scenes make all the difference. As Project and Communications Coordinator, you'll be the organizational backbone for ITS initiatives, ensuring multi-year technology implementations stay on track and that every stakeholder hears a clear, consistent message along the way. Position Number: S78550. This position is a Grade: 7 - 37.5.

Responsibilities

• Maintain project plans, timelines, and milestone tracking across ITS initiatives, including multi-year technology implementations
• Follow up with project stakeholders between meetings to sustain momentum and keep deliverables on course
• Coordinate scheduling, logistics, and documentation for project meetings, and prepare status reports for ITS leadership
• Draft and distribute ITS communications to departmental and university stakeholders in a clear, consistent voice
• Partner with the Director of Marketing and Communications (Finance & Administration) to standardize messaging formats and maintain a communications calendar
• Support communications planning for ITS events and initiatives, ensuring timely and well-coordinated outreach
• Coordinate end-to-end logistics for ITS events and meetings, including materials, attendee tracking, and post-event follow-up
• Provide reliable on-site or virtual coordination support for departmental activities as needed
• Process student hiring paperwork for ITS in accordance with Lehigh HR procedures
• Coordinate procurement requests and tracking for ITS initiatives, and provide cross-team administrative support for ASG staff

Requirements

• High School Diploma or GED
• Associates or Vocational/Technical Degree preferred
• Three to five years of work related experience
• Familiarity with project management tools and higher education communications practices preferred
• Demonstrated experience coordinating projects or programs, with an ability to manage competing timelines independently
• Strong written communication skills and a track record of producing clear, audience-appropriate content
• Proficiency with project tracking tools and standard office productivity software
• Exceptional attention to detail in documentation, scheduling, and procurement processes
• The position requires on‑site work; remote work is not an option.
• Successful completion of standard background checks (social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance, and credit history as required)

Benefits

• Genuinely collaborative environment where staff are treated as partners in the institution's academic mission
• Generous tuition benefits for employees and eligible dependents
• Strong retirement contributions
• Comprehensive health coverage
• Campus culture that takes professional development seriously
• Located in Bethlehem's revitalized arts and dining scene

Pay

Approximate salary range: $37,190 – $44,640 (subject to change based on experience, skills and qualifications).

Schedule

Grade indicates a 37.5‑hour work week.