Project Account Manager

About the role

The Project Account Manager is responsible for owning strategic customer relationships within a specific geographic area, driving project growth, and delivering value to customers through strategic initiatives and solutions.

Responsibilities

• Make outside, face-to-face sales to an assigned set of strategic VIP customers within a geographic area while strengthening the company's position or market shares within the assigned group of accounts.
• Develop, analyze, and manage business plans related to the customer database to effectively maintain and grow sales.
• Create/own daily schedule using Time and Territory Management (TTM) and utilize sales productivity tools.
• Demonstrate consultative selling; collaborate with the customer to analyze and assess the need for a product or service.
• Identify the key roles on a jobsite project and understand their responsibilities and needs; obtain appointments with entry level decision makers at construction/industrial companies.
• Nurture strategic relationships with top accounts and create business plans to identify product and solution gaps existing in a customer's current purchasing habits.
• Collaborate with a variety of departments (materials management, logistics, credit, marketing, technical services, and customer service).
• Care for and maintain company assets, e.g., vehicles, van inventory, laptops, and smartphones to minimize loss due to damage or loss inventory.
• Participate in construction industry trade organizations to build relationships and network of contacts.
• Coordinate efforts of relevant Account Managers to support the implementation/sales of products and services to their assigned accounts.

Requirements

• A high school diploma or GED required; bachelor’s degree preferred or equivalent work experience.
• Three (3) years prior experience working directly with customers preferred (face-to-face).
• Demonstrated success as a Hilti Account Manager or developing key customer accounts preferred.
• Extensive experience with Salesforce.com platform preferred.
• Proven ability working on strategic projects that have a longer-term focus.
• Experience in business development or developing customer accounts into more engaged and VIP customers.
• Experienced in influencing without authority, taking the initiative in leading projects or important topics that impact the customer or the Division.
• Some experience with reading and understanding construction documents preferred.
• Previous experience of preparing professional sales presentations and quotes for customers.
• Demonstrated abilities with speaking with and selling to senior or executive level leaders in various organizations.
• Able to thrive both independently and in a team environment.
• Able to develop engaged customer relationships and effectively implement strategic concepts.
• Excellent time and territory management skills.
• Must be persuasive, sales driven, customer focused, and a team player.
• Must be able to build prospects and business relationships over a longer period of time.
• Proficient computer skills including MS Office Suite and smartphones.
• Maintain a professional business appearance in accordance with Hilti North America dress policy at all times.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree preferred or equivalent work experience.
• Three (3) years prior experience working directly with customers preferred (face-to-face).
• Demonstrated success as a Hilti Account Manager or developing key customer accounts preferred.
• Extensive experience with Salesforce.com platform preferred.
• Proven ability working on strategic projects that have a longer-term focus.
• Experience in business development or developing customer accounts into more engaged and VIP customers.
• Experienced in influencing without authority, taking the initiative in leading projects or important topics that impact the customer or the Division.
• Some experience with reading and understanding construction documents preferred.
• Previous experience of preparing professional sales presentations and quotes for customers.
• Demonstrated abilities with speaking with and selling to senior or executive level leaders in various organizations.
• Able to thrive both independently and in a team environment.
• Able to develop engaged customer relationships and effectively implement strategic concepts.
• Excellent time and territory management skills.
• Maintain a professional business appearance in accordance with Hilti North America dress policy at all times.

Skills

• Consultative selling
• Customer relationship management
• Strategic planning
• Sales presentation
• Project management
• Construction industry knowledge

Benefits

• Medical/Dental/Vision coverage effective on first day of employment.
• 401(k) plan with dollar-for-dollar matching, up to 6% match and fully vested after one year of employment.
• Generous Paid Time Off policy and holidays including two days to give back to local community.
• Paid parental leave, sabbaticals, military leave.
• Education reimbursements.
• Up to five days per year of back-up daycare.
• Life, accident and disability insurance.
• Employee Assistance Program (EAP), company-paid wellness screenings.
• Opportunities for growth – shift careers, support professional development, or get assigned to any of the 120+ countries in which we operate.

Pay

Competitive base salary and uncapped bonus potential.

Schedule

Full-time position.