Project Account Manager

Job Summary

The Project Account Manager provides project management skills for managing the projects of the Grid Solutions Group. Manages the flow of material from the planning phase to the completion of each assigned project. Maintains the schedule of jobs being handled, maintains accurate database on current projects, and ensures required specifications are met for all jobs in progress. Actively participates in coordinating, analyzing and acting upon information and feedback of customer needs, pricing, products, competition, and procedures. Obtains orders and provides order entry, expediting, pricing, follow-up and other value-added services, as required.

Responsibilities

• Works closely with Border States’ Business Development Managers, Regional Managers, and sales staff to provide product management for the assigned projects in order to meet and exceed sales and gross profit objectives.
• Projects may deal with substations, power transmission, wind and solar energy, battery energy storage, data center, Telco, or HV industrial.
• Manages the flow of material from the planning phase to the completion of each assigned project.
• Maintains the schedule of jobs being handled, maintains accurate database on current projects, and assures required specifications are met for all jobs in progress.
• Maintains a high level of teamwork and communication in ensuring a balanced workload within the team.
• Consistently provides responsive, quality service to our customers.
• Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures.
• After bid date, responsible for following-up on quotations to clarify product specifications, assure outstanding issues are resolved, and develop schedules that will meet customer’s required deadlines.
• Responsible for the completion of each assigned project.
• Provides customers with timely follow-up on technical inquiries and requests.
• May perform material takeoff of bids that could include products such as wire and cable, transformers, splices, terminations, switchgear, apparatus and specialty equipment.
• May develop quotations for customers within the company profit objectives and guidelines.
• May assist with negotiating with vendors for best pricing and best delivery of products to customers and/or jobsites.
• Works with the legal department with contract review and identifies areas of risk as necessary.

Qualifications

• Business or trade degree preferred or the equivalent in work experience.
• 2 years of prior customer service, quotation, or sales experience with strong knowledge of electrical products and utility systems preferred.
• Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies preferred.
• Ability to read, write, and speak in English.
• Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word and PowerPoint), internet, email, and SAP software.

Skills and Abilities

• Technical ability to understand electrical systems and product applications with prior electrical distribution experience preferred.
• Technical ability to read specifications and drawings highly preferred.
• Excellent interpersonal, written and verbal communication, reading, and customer service skills preferred.
• Ability to effectively plan, organize, and work well on a team.
• Excellent customer service skills include being competent, accurate, responsive, and engaged.

Physical Requirements

• Lift and carry requirements (weight and frequency): Occasionally 0 – 33%, Frequently 34 – 66%, Continuously: 67 – 100%
• Sitting (a continuous period of being seated): Not at all
• Standing (for sustained periods of time): Frequently
• Walking (moving about on foot to accomplish tasks): Continuously
• Bending/Stooping (downward and forward): Not at all
• Crawling (moving about on hands and knees or hands and feet): Not at all
• Climbing/Walking Stairs (ascending or descending): Occasionally
• Reaching (extending arms in any direction): Occasionally
• Crouching/Squatting (bending the body downward and forward by bending leg and spine): Occasionally
• Kneeling (bending legs at knee to come to rest on knee(s)): Occasionally
• Balancing (maintaining body equilibrium to prevent falling): Frequently
• Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers): Occasionally
• Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor): Not at all
• Pushing/Pulling (using upper extremities to press against or draw or tug): Occasionally
• Handling (applying pressure to an object with the fingers and palm): Frequently
• Fingering (picking, pinching, typing; working primarily with fingers and not whole hand): Occasionally
• Talking (expressing or exchanging ideas by means of the spoken word): Continuously
• Driving (the control and operation of a fork lift): Not at all
• Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment): Continuously
• Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts): Frequently
• Hearing (perceiving the nature of sounds at normal speaking levels): Continuously
• Exposure (to adverse weather & temperature conditions): Frequently
• Travel (travel needed to perform job duties): Not at all

Our History

Border States is a leader in the electrical supply distribution industry with approximately 130 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extraordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers' needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness, and flexibility to outperform all others.

Values

As a Border States employee-owner, you're responsible for living our mission, service philosophy, and service standards.

Equal Opportunity For All

It's not just the law. It's something we've believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.

Drug Free/Smoke Free Workplace

Employment may be contingent on the offered candidate successfully passing one or more of the following pre-employment screenings: - Criminal background check (required for all positions) - Motor Vehicle Record (MVR) check (required for positions involving driving) - Drug testing The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.