Programmer Developer - II or Senior

About the role

We are seeking a highly motivated Programmer Developer to join our IT Apps Reliability team. This role plays a crucial part in delivering highly available software solutions that meet the uptime demands critical to the Operations Support organization and the bulk electric system.

Responsibilities

• Install, configure, maintain, and support assigned application systems
• Monitor, investigate, and resolve system issues or abnormalities to ensure systems operate per requirements
• Acknowledge and remediate customer-reported issues and inquiries in a timely manner
• Participate in a 24x7/365 on-call rotation
• Multi-task, problem-solve, and demonstrate the ability to understand complex, highly integrated systems
• Participate in all applicable phases of the SDLC and project lifecycle, including requirements and design, testing, non-production support, release deployment, and coordination of implementation plans across teams, vendors, and stakeholders
• Create and maintain technical system documentation
• Recommend and implement system, process, and documentation improvements
• Perform special projects or additional tasks as assigned by management or senior team members
• Mentor Level I and new team members, and provide guidance to other IT Programmer/Developer team members

Requirements

• Bachelor’s degree in Computer Science, Information Technology, related field, or equivalent work experience
• Senior Programmer Developer - Six (6) years of applicable Information Technology Development/Support experience
• Competent and effective working knowledge of Microsoft Windows, Unix or Linux operating systems, application development and support, and database management systems
• Competent and effective troubleshooting, problem solving, and analytical skills
• Competent and effective written and oral communication skills
• Competent understanding and effective working knowledge of SDLC and project life cycle methods and practices
• Good customer service and organization skills

Preferred

• Two (2) or more years applicable utility industry experience
• C#/ASP.NET, Java or Object Oriented Development experience
• Scripting experience: Powershell, Perl, Shell scripting
• Web Service / SOAP / WSDL / XSD / REST experience
• Containerization (Docker, Kubernetes) experience
• Ansible and Jenkins experience
• Jira, Confluence, and Bitbucket experience
• Oracle PL/SQL or Microsoft SQL Development experience
• Continuous integration (CI/CD) and automated build tool experience
• Good understanding of application/infrastructure security
• Excellent communication skills; ability to communicate with distributed teams

Qualifications

• Three (3) years’ experience of Information Technology Development/Support experience for Programmer Developer II

Skills

• Competent and effective working knowledge of Microsoft Windows, Unix or Linux operating systems, application development and support, and database management systems
• Competent and effective troubleshooting, problem solving, and analytical skills
• Competent and effective written and oral communication skills
• Competent understanding and effective working knowledge of SDLC and project life cycle methods and practices
• Good customer service and organization skills

Benefits

• Competitive and transparent pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance
• Relocation bonus (if applicable)
• Hybrid working environment for positions that are eligible
• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP

Pay

The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.

Schedule

This is a full-time, hybrid on-site role based in Little Rock, Arkansas, with a minimum of two days in the office each week. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with extended hours as needed.

Travel Requirement

This position requires moderate travel for in-office employees (0-10%).

Company Information

SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at HR@spp.org and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

Culture of Belonging

Learn more here: Culture of Belonging - Southwest Power Pool.