Programmer – Analyst III (Network/Systems)

Under the general supervision of the BuildLACCD PMO IT Director, this role is responsible for all BuildLACCD computer network administration and operations activities at the Program Management Office (PMO) and the 9 Campus Project Sites.

Responsibilities

• Perform a variety of complex professional and technical duties related to the installation and maintenance of computer networks and communications hardware and software applications, including network and application servers, routers, firewalls, LAN, WAN, and PC workstations.
• Ensure the effective operation of IT disaster recovery systems at the College sites and provide support for Level 2 & 3 tier helpdesk tickets.
• Configure, manage, and provide technical networking support for physical and virtual environments, including hosts, operating systems, and storage.
• Test, install, configure, and maintain operating systems, application software, and network device configurations.
• Ensure system uptime and communicate effectively with other members of the team.
• Oversee the administration of systems and servers related to the network to ensure availability of services to the BuildLACCD user community.
• Install and configure client and server network software, and perform software upgrades as needed.
• Proactively monitor and identify network and system issues, taking corrective action to ensure efficient network and computing operation.
• Manage assigned projects to deliver services in accordance with established objectives.
• Configure, manage, and provide technical support for firewalls, Wi-Fi APs, network switches, and other network devices.
• Respond to inquiries from staff, administrators, service providers, site personnel, and outside vendors, providing technical assistance and support in a timely manner.
• Proactively identify, investigate, and propose resolutions to issues that could impact the network/server infrastructure.
• Contribute to the team by sharing knowledge, documenting procedures and SOPs, and providing training where required.
• Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts.
• Provide technical support in installations and maintenance of network systems.
• Support existing networks and perform upgrades as needed.
• Maintain network security firewalls and define network access rights.
• Maintain disaster recovery procedures and contingency plans during system failures.
• Perform network routing, cabling, and switching activities.
• Develop and enforce standard operating procedures to ensure quality and productivity.
• Develop system installation and configuration documents for references.
• Design network topologies and identify and correct network non-compliance issues.
• Respond promptly during outages and recommend solutions for performance issues.
• Recommend new networking technologies to improve performance, reliability, and scalability.
• Maintain network infrastructure and perform modifications and expansions when needed.
• Work closely with other Network Engineers to plan and complete assigned tasks within deadlines.
• Perform root cause analysis of network issues and recommend corrective actions.
• Develop, test, analyze, and implement security systems.
• Assess and manage system vulnerabilities.
• Respond to security threats, attacks, and similar events, and develop threat prevention strategies.
• Generate regular reports for executives and administrators.
• Support the helpdesk function along with the web services support function.

Requirements

• Minimum of 7 years of applicable systems and network administration experience.
• Bachelor’s Degree from an accredited four-year college with a degree in computer science or related field. Additional four years of qualifying experience may be substituted for the required education.
• Excellent troubleshooting and problem-solving skills, positive attitude, and keen attention to detail.
• Excellent collaborative and team skills, with the ability to present ideas in user-friendly and non-technical language.
• Strong working knowledge of Microsoft Windows and current Windows Servers and Internet protocols: DNS, DHCP, SMTP, HTTP, HTTPS, SFTP.
• Familiarity with Microsoft Active Directory Services, Entra ID, Office 365, and document SharePoint management system.
• Experience with VPN Appliances and Cisco Meraki Appliances.
• Working knowledge of Enterprise Antivirus, CrowdStrike, Zoom Administration, Microsoft Teams, and network security including VPNs, ACLs, IPSEC, SSL.
• Experience with website, intranet, and SharePoint support, and PowerShell scripting and automation.
• Able to develop scripted solutions to automate and/or simplify manual administrative processes and procedures.
• Experience with VMware, Hyper-V hypervisors, and cloud architecture.
• Knowledge of Cybersecurity and privacy principles, Rubrik Backup and Recovery, Nessus, and Splunk.

Preferred Qualifications

• Experience providing IT-related support for a large construction bond program.
• Industry certifications such as CompTIA Network+, Cisco CCNA, CompTIA Security+, Cisco CCNP Enterprise.

Pay

Salary range: $130K–$150K, dependent on education and experience.

About the Company

Element Consulting is a construction management company dedicated to providing clients with responsible and innovative solutions to their project needs, from inception to completion. Based in El Segundo, CA, the firm offers program, project, and construction management services.