Programmer Analyst 1

Salary Range: $66,930.00 - $100,395.00. The final salary will depend on the candidate's qualifications. Those with 8 years or more of required experience can expect offers up to the midpoint of the salary range.

About the role

Metra is one of the largest and most complex commuter rail systems in North America, serving Cook, DuPage, Will, Lake, Kane, and McHenry Counties. The agency links communities in Northeastern Illinois by providing safe, reliable, and efficient commuter service.

The Asset Management and Supply Chain Operation Division consists of all Storehouse and Warehouse Operations, Enterprise Asset Management (EAM), and Transit Asset Management (TAM). The purpose of the department is to service various customers within Metra by managing the continuous supply of parts, materials, and services required to support Engineering, Mechanical, and Transit Operations. The department operates Metra's four storehouses and one central warehouse, and manages the agency's Transit Asset Management (TAM) program and the Enterprise Asset Management (EAM) systems.

Reporting to the Manager, Asset Data Systems, the Programmer Analyst 1 will assist various departments to align technology solutions with business strategies and processes related to the enterprise asset management (EAM) systems (Maximo and ServiceMax). This role will serve as a system administrator to provide ongoing support, ensuring efficient, effective system performance and process improvements.

Responsibilities

• Assist with the development and maintenance of applications to add system functionality to the assigned EAM based on the needs of users responsible for maintaining and inspecting assets.
• Write automation scripts for simple requests and create and manage reports on multiple platforms.
• Coordinate information from vendors, end users, and subject matter experts to identify, map, and integrate business processes.
• Complete tasks to ensure the EAM is working properly and all departmental workflows meet system requirements; test new and updated applications.
• Assist with system implementations, support, and maintenance, ensuring data security and integrity prior to any downloads and updates.
• Assist with defining roles, permissions, and assigning access; contribute to the development of materials used for written and verbal instruction for end users and inclusion into training manuals.
• Track system performance and user interface changes; troubleshoot and resolve system and application errors.
• Create service tickets to report anomalies and request further review and correction of more complex issues.
• Promote safe work practices and maintain and foster a safe work environment. Ensure compliance with applicable safety rules and regulations.
• Perform other related duties as assigned to meet the ongoing needs of the organization.

Requirements

• Bachelor's Degree in Computer Science or related field OR any combination of education and experience in information technology that equals four (4) years in application development or systems administration.
• Significant coursework or experience in programming and scripting languages such as Swift, XML, Python, Jython, Java, or JavaScript working in iOS or Windows operating systems.
• Familiarity with methods and techniques used to install, troubleshoot, and upgrade applications, and resolve errors.
• Familiarity with the operational characteristics of relational databases and EAM systems.
• Familiarity with various programming and scripting languages (e.g., Python, Jython, JavaScript, Swift, SQL, Java, CSS, HTML, or XML) for user interfaces.
• Familiarity with operating systems, particularly iOS or Windows, and their programming languages for application development.
• Familiarity with representational state transfer (REST), application programming interface (API), and an understanding of the digital resources needed for system integrations.
• Proficiency in Microsoft 365 (Word, Excel, Access, and PowerPoint).
• Good written and verbal communication skills, with the ability to understand technical information and relay it to technical and non-technical audiences.
• Good data management, analytical, problem-solving, organizational, and project management skills.
• Ability to work independently and on project teams.
• Ability to conform to shifting priorities and demands, work on multiple tasks, and meet deadlines.
• Ability to utilize technical skills and work as a liaison between departments and the host team to develop technical processes and procedures.

Preferences

• Experience in software development, creating relational databases, or writing SQL queries.

Benefits

Metra provides a comprehensive benefits package. Click here to learn more about our benefits!

Additional Information

Metra is a railroad employer subject to the provisions of the Railroad Retirement Tax Act, not the Social Security Administration.

Qualified veterans who meet the minimum requirements will receive outreach during the recruitment process in accordance with Federal and State laws, including the Illinois Veterans Preference Act.

Meeting the minimum qualifications does not guarantee an interview or job offer. The most qualified candidate will be selected.

Metra employees in an active review period under the current discipline policy or who have documented attendance or performance issues will not be considered and/or selected for this position.

Metra prohibits applicants and employees’ use or possession of marijuana (or marijuana paraphernalia), or having detectable amounts of marijuana in their bodies, including synthetic and/or non-synthetic substances such as THC, for any reason for pre-employment screening purposes, while on duty, subject to duty, on Metra property, or in Metra work equipment and vehicles.