Programme Officer

About the role

PSD Scotland, formed from the merger of NHS National Services Scotland and NHS Education for Scotland, supports the renewal and sustainability of health and care services across Scotland. The organisation is remote‑friendly with staff based throughout Scotland, offering office‑based and hybrid working arrangements.

Responsibilities

• Provide operational and business management support to the Executive Medical Director’s Office and the broader Medical Directorate Support Workstream.
• Oversee essential daily functions and staff management.
• Coordinate and oversee business support to ensure a high‑quality, professional and responsive service.
• Support planning and delivery of key priorities across the Medical Directorate and wider organisation.
• Ensure the Executive Medical Director is appropriately briefed and supported.

Requirements

• Proven experience providing high‑level programme, business or operational support within a complex organisation, including supporting senior leaders and managing competing priorities.
• Experience coordinating business support functions to deliver a professional, responsive and efficient service.
• Extensive experience preparing high‑quality briefing papers, reports, presentations and correspondence for senior leaders, translating complex information into concise, actionable outputs.
• Ability to lead and coordinate activities across multiple workstreams, ensuring actions are progressed and delivered within agreed timescales.
• Experience working collaboratively with a wide range of internal and external stakeholders, building effective relationships and influencing positive outcomes.
• Proven experience line managing, developing and motivating staff, supporting individuals and teams.
• Strong organisational and programme management skills, with ability to plan, prioritise and manage a varied workload while meeting challenging deadlines.
• Highly effective communication skills, able to present information clearly and professionally for a range of audiences, both verbally and in writing.
• Excellent attention to detail and commitment to producing accurate, high‑quality work.
• Ability to work independently using sound judgement, while contributing effectively as part of a collaborative team.
• Demonstrate honesty, integrity, care and compassion when dealing with others, using tact and persuasion as necessary.
• Ability to work on own initiative, organise and prioritise own workloads to meet strict deadlines.
• Eligibility and entitlement to work in the UK, which must be maintained throughout employment.

Benefits

• Life‑work balance – opportunities for flexible and hybrid working.
• Generous NHS pension scheme.
• Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review.
• Annual leave – 27 days increasing with service plus 8 public holidays.
• NHS discounts and more.

Schedule

Fixed‑term, full‑time contract – 36 hours per week.