Programme Management Support Officer

About the role

NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.

Responsibilities

• Assisting the Head of PMO and the Senior Programme Manager in providing support and administrative duties for the Programme team and the PMO
• Coordinating PMO processes, systems/tools and ensuring governance is adhered to and that reporting is actioned by Project Managers
• Coordinating PMO activities including coordination of the PMO SharePoint site, PPM tool, mailbox, calendar and assisting with development/delivery of Programme learning and development workshops
• Maintaining and updating management information and project tracking systems
• Providing administrative support across NHS 24’s programmes and projects including attendance and participation at meetings, formal minute taking, recording and following up on action points, maintaining plans, decision and action logs, risk and issue registers and diary management

Requirements

• A relevant qualification and/or work-based experience at SCQF Level 8, in a financial, business or administration field
• Previous experience within a Programme Management Office
• Evidence the ability to effectively manage conflicting priorities
• Demonstrate communication, interpersonal and relationship management skills and influencing skills

Qualifications

A relevant qualification and/or work-based experience at SCQF Level 8, in a financial, business or administration field.

Skills

• Ability to manage conflicting priorities
• Effective communication, interpersonal and relationship management skills and influencing skills

Benefits

NHS 24 offers a complete benefits package, with a permanent contract on Band 5 £34,544 - £43,039 Per Annum (pro rata if applicable).

Pay

Band 5 £34,544 - £43,039 Per Annum (pro rata if applicable)

Schedule

Permanent contract