PROGRAM TECHNICIAN II

Employment Development Department · Los Angeles County, CA · 5 days ago

OTHRFull-time

About the role

The Program Technician I/II position is responsible for processing various forms, files, and tasks associated with multiple departmental programs or program areas. The position offers a hybrid work schedule, with occasional review of work and the ability to identify and report suspected fraudulent claims/activities.

Responsibilities

Reviews and processes detailed and technical forms, files, etc., associated with multiple departmental programs or program areas.
Reviews and processes detailed and semi-technical forms, files, etc., associated with a specialized departmental program.
Provides sensitive and detailed program information and/or direction to the public, employees, employers, medical providers, other public jurisdictions, or clients as a significant part of their duties.
Identifies and reports any suspected fraudulent claims/activities to management or their designee.
Performs duties for other specialized work or projects.

Requirements

Must have a high school diploma or equivalent. Must have a valid California driver's license and reliable transportation. Must have a good driving record and pass a background check. Must have excellent communication skills and be able to work independently and as part of a team.

Qualifications

Must have a minimum of 2 years of progressively responsible clerical experience. Must have experience with Microsoft Office Suite. Must have experience with computerized systems and databases. Must have strong organizational and time management skills. Must have excellent customer service skills and be able to handle confidential information.

Skills

Strong computer skills, including proficiency with Microsoft Office Suite and computerized systems. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong organizational and time management skills. Ability to handle confidential information.

Benefits

No specific benefits are mentioned in the job posting.

Pay

$3,833.00 - $4,804.00 per month.

Schedule

Hybrid work schedule, with occasional review of work and the ability to identify and report suspected fraudulent claims/activities.