Program Technician II

About the role

The Contractors State License Board is recruiting for a Program Technician II in the Enforcement Division, located in Sacramento, CA. Under the general supervision of the Supervising Program Technician II, the incumbent performs journey‑level program specialist work, including general and more difficult assignments. Employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. They are expected to provide equitable services to all members of the public, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

Responsibilities

• Perform journey‑level program specialist duties of a general and more difficult nature.
• Apply laws, rules, regulations, procedures, and policies relevant to the Enforcement Division.
• Evaluate situations accurately and take effective action.
• Perform clerical and technical work, including arithmetic calculations with speed and accuracy.
• Communicate effectively in English, both written and verbal, with the public, co‑workers, and clients.

Requirements

• Fingerprinting and background check required per Chapter 2, Section 154.3 of the California Business and Professions Code and Penal Code Section 11105.

Qualifications

Desirable qualifications

Knowledge of:

• Modern office methods, equipment, and procedures.

Ability to:

• Perform clerical and technical work.
• Follow directions.
• Evaluate situations accurately and take effective action.
• Learn and apply laws, rules, regulations, procedures, and policies.
• Make arithmetic calculations with speed and accuracy.
• Read and write English at a level required for successful job performance.
• Meet and deal tactfully with the public, co‑workers, and/or clients, either face‑to‑face or by telephone.

Working conditions

• Candidates residing outside California may be admitted to the interview but must reside in California upon hire and start of work.
• Effective July 1, 2025, the Personal Leave Program 2025 (PLP 2025) reduces monthly salary in exchange for leave credits. Appointees will have their monthly salary reduced and will accrue PLP 2025 hours on the first day of each pay period per CalHR Manual Section 2113. The salary range(s) shown in the posting do not reflect this reduction.