Program Team Lead
People, Technology & Processes, LLC · Arlington, VA · 1 mo ago
Information TechnologyFull-time
Responsibilities
- Maintain daily accountability and attendance records for the logistics contractor workforce.
- Monitor contractor daily operations to ensure compliance with the Performance Work Statement (PWS) and established safety standards.
- Serve as the primary point of contact for resolving operational friction points and scheduling conflicts among logistics support staff.
- Monitor the Building Management Portal, prioritize incoming facility requests, and route them to the appropriate maintenance teams.
- Cook up scheduling for preventive maintenance and escort requirements for external repair technicians.
- Verify satisfactory completion of facility maintenance prior to closing portal workflows.
- Receive, review, and execute logistics-specific taskers routed through the Enterprise Task Management Software Solution (ETMS2).
- Meet established suspense dates for all assigned logistics taskers and requests for information.
- Provide weekly logistics situational reports (SITREPS) to Government leadership.
- Issue mass notification alerts via AHoc for facility emergencies, weather events, or security incidents.
- Maintain current contractor personnel rosters, schedules, and hierarchies within the AtHoc database.
- Validate workforce responsiveness and system functionality via periodic AtHoc communication drills.
- Document, report, and maintain official records for all safety mishaps, accidents, and incidents involving the contractor workforce assigned to the contract in accordance with established organizational safety protocols.
Qualifications
- A bachelor's degree from an accredited college or university and a minimum of five (5) years of proven experience in a Team Lead or supervisory role, directly overseeing contractor personnel in a government contracting environment.
- Strong understanding of government contract execution, ensuring team operations remain compliant with the Performance Work Statement (PWS) and staffing/safety requirements.
- Proven ability to prepare and deliver formal contract deliverables, such as weekly situational reports (SITREPS), ETMS2 tasker updates, and team performance analyses.
- Superior written and verbal communication skills, with the ability to serve as the primary liaison between the logistics contractor workforce and senior Government leadership.
- Ability to manage multiple operational priorities simultaneously—including tactical team supervision, facility workflow triage, and administrative duties—with meticulous attention to detail.
- Proactive capability to train, mentor, and equip team members with the necessary knowledge of logistics procedures, safety policies, and building management regulations required for mission success.