Program Support Specialist

Quality Insights · Charleston, WV · 1 wk ago

On-siteAdministrativeFull-time

Role and Responsibilities

Tracks outreach efforts and documents effort in CRM.
Track and distribute program materials (blood pressure monitors, scales).
Track and process the participant payments and turn over paperwork to AP to enter into Deltek for payment.
Track and distribute non-monetary incentives such as gym memberships, gift cards, etc. to community participant as outlined in scope of work.
Adminstratively support the Community Engagement Specialists with data entry into the IQC and/or the data collection platform.
Auxiliary in researching possible community participants throughout the state.
Participate in internal and external training sessions and collaborative meetings.
Performs administrative support duties to support all project staff.
Performs data entry of project activities and tracks project milestones.
Organizes and schedules project meetings and travel arrangements.
Other duties as assigned.

Skills / Professional Competencies Required

Proficient in computer skills, performs fast, accurate data entry, and has knowledge of all Microsoft Office products.
Has a general understanding and knowledge of Accounts Payable and general accounting practices.
Has ability to work individually and as a member of a team and can follow directions and processes as defined by the contract.
Demonstrates exceptional organizational skills, with the ability to handle multiple tasks simultaneously and prioritize them.
Pays attention to detail and checks work for accuracy.
Displays strong written, verbal, and listening communication skills.
Has ability to problem-solve and trouble shoot for creative resolutions.

Minimum Education/Training Required

Associates degree from an accredited college or university.

Minimum Experience Required

Three to five years of full-time or equivalent part-time experience in a medical or business office environment in an Administrative capacity.

Licensure/Certification Requirements

Working Conditions and Physical Requirements

Lifting (lbs.): Up to 10 pounds
Carrying (lbs.): Up to 10 pounds
Stooping, Bending: Yes
Kneeling, Squatting: Yes
Walking: Yes
Standing: Yes
Sitting: Yes
Climbing, Balancing: No
(e.g., climbing and working from ladder)
Use of Hands to Finger, Handle, or Feel: Yes
Physical Coordination: Yes
Eye-Hand Coordination: No
Close Vision: Yes
Distance Vision: No
Color Vision: Yes
Depth Perception: No
Hearing in person: Yes
Hearing on telephone: Yes
Speaking in person: Yes
Speaking on telephone: Yes

Environmental Conditions

Outdoor Weather Conditions: No
Wet, Humid Conditions (non-weather): No
Work Near Moving Mechanical Parts: No
Work in High, Precarious Places: No
Fumes or Dust: No
Toxic or Caustic Chemicals: No
Extreme Heat (non-weather over 90 deg. F.): No
Low Noise (e.g. business office): Yes
Moderate Noise (e.g., light motorized equipment such as lawn mowers): No
Loud Noise (e.g., jackhammer, heavy motorized equipment): No

Supervisory Responsibilities

None

Signature of Employee

I hereby verify that I understand the job description and requirements and attest that I meet minimum requirements for the position. I understand that management may assign other duties/responsibilities at any time. I also understand that should licensure/certification be a mandatory part of the job, that I will maintain and renew such license/certification as required. I understand that I am obligated to notify Human Resources and my supervisor should there be a change in status of such license/certification within one business day of the change. I understand that failure to maintain current licensure/certification and complete mandatory continuing educational requirements may lead to disciplinary action up to and including immediate termination. I further understand that this job description does not constitute an employment contract. Instead, I understand that I am an at-will employee and that my employment may be terminated, with or without cause, at any time by either the employer or me.