Program Support Specialist

About the role

Program Support Specialists satisfy customer requirements through the coordination of National Projects across all time zones. They support numerous initiatives throughout the Centralized Services business.

Responsibilities

• Interfacing daily with Project Team and Customer
• Acquiring hourly / daily status and generating reports on certain projects
• Tracking product / deliverables
• Escalating Issues
• Participating in customer meetings
• Creating, maintaining and distributing Project schedules and spreadsheets
• Performing project specific activities supporting all of Centralized Services
• Developing new strategies & activities for supporting future

Requirements

• Highly motivated Problem solving methodology and proven analytical ability
• Excellent verbal and written communication skills
• Strong technical skills and understanding of software, networking and systems development
• Multi-tasking capability; must be able to coordinate more than one project and various tasks
• Detail oriented and organized

Qualifications

• Advanced computer skills in Word, Excel, Access, Power Point, Outlook and MS Project (preferred, but not required)
• An understanding of Securitas technology and operations

Skills

• Problem Solving
• Communication
• Technical Skills
• Multi-tasking
• Organization

Benefits

• Comprehensive Benefits including Highly competitive salary
• Medical, Dental, Vision, and Life Insurance
• Company Paid Short Term and Long-Term Disability
• Paid vacation, holiday and sick time
• 401K with 60% Match up to 6% of salary
• Employee assistance programs (EAP)
• Company training programs
• Employee growth opportunities
• Ledgacy development programs
• Education assistance
• Wide variety of employee discounts on travel, equipment, and more!

Pay

Comprehensive benefits package includes highly competitive salary.

Schedule

Flexible schedule to accommodate global projects.