Program Support Specialist 2 - Charleston, SC

About the Role

We are seeking a Program Support Specialist 2 to join our Security and Electronic Systems (SES) business unit. As part of the SES Strategic Business Unit, you will be part of a team that designs, engineers, integrates, operates, and maintains electronic security services, including intrusion detection, access control, biometric authentication, video surveillance, audiovisual, IT systems, perimeter defense, and command and control systems for federal, local, and commercial customers across high-growth markets.

Responsibilities

• Work and collaborate with Program Management personnel on matters of business and contractual nature, such as preparation of proposal responses; preparation and monitoring of project deliverables; preparation and monitoring of project reporting; and addressing performance and/or funding issues.
• Maintain proposal, project, and contractual documentation, including contract repositories.
• Ensure compliance with contract requirements and perform all other position-related duties as assigned.
• Serve as the focal point for ongoing issue resolution, including commercial and federal compliance (terms and conditions), acceptance, and payment issues.
• Administer commercial and U.S. Federal contracts based on project milestones, including tracking and documenting change orders.
• Develop and maintain tracking lists for proposal, deliverable, project, and contract management for team reviews and compliance.
• Ensure the team is compliant with project and contract requirements, deliverables, and schedule requirements.
• Assist the Program Manager in the preparation of monthly reports and other financial reports.
• Organize project, proposal, and contract meetings and assist in the preparation of briefs, plans, spreadsheets, and other materials.
• Prepare documentation for employee permits, security, certification, and travel requests.
• Design, create, lay out, and produce technical documentation, including information sheets, reference guides, briefs, and presentations.
• Convey complex information and concepts in an appropriate fashion to audiences with different levels of technical knowledge.
• Document and accurately capture information from meetings, conversations, and presentations.
• Research, analyze, and cite reference materials from print and online sources.
• Design professional document templates for internal and external use.
• Develop schedules, outlines, and templates for various types of proposal and project documentation.
• Write, edit, and proofread contract materials in response to client requests and requirements while meeting established schedules and deadlines.
• Conceptualize graphics, figures, tables, and other presentation techniques to optimize the impact of information provided.
• Coordinate and assist with contract and proposal deliverables production, packing, and delivery (hard/soft copy) per RFP requirements.

Requirements

• Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; ability to obtain public trust-level clearance required.
• High School Diploma/GED with 8+ years of experience, Associate's Degree with 6+ years of experience, or Bachelor's Degree with 4+ years of experience.
• Experience in professional writing, editing, and document production.
• Excellent organizational skills and ability to work well under pressure while managing numerous interruptions.
• Accuracy and attention to detail.
• Ability to work independently and resolve practical problems.
• Effective communicator with excellent written and oral communication skills.
• Ability to deal effectively and tactfully with a wide variety of individuals in person, via telephone, and in writing.
• Strong multitasking skills.
• Strong computer skills in word processing, spreadsheets, databases, and interaction with customer portals; advanced knowledge of MS Office Suite.
• Experience authoring responses to statements of work, staffing plans, past performance sections, management plans, and executive summaries.

Benefits

• Competitive salary
• Medical, dental, vision, life, and disability insurance
• Paid time off
• Tuition reimbursement
• 401k Retirement Plan
• Military Reserve pay offset
• Paid maternity leave

Abilities

• Exposure to computer screens for extended periods of time.
• Sitting for extended periods of time.
• Reach by extending hands or arms in any direction.
• Finger dexterity to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas in speaking so others will understand.
• Read and understand information and ideas presented in writing.
• Apply general rules to specific problems to produce answers that make sense.
• Identify and understand the speech of another person.