Program Support Specialist 1 - Tysons, VA

About M.C. Dean: M.C. Dean designs, builds, operates, and maintains cyber-physical solutions for mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. We deliver resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

About the Role

We are seeking a Program Support Specialist to join our Security and Electronic Systems (SES) business unit. As part of the SES Strategic Business Unit, you will work with a team that designs, engineers, integrates, operates, and maintains electronic security services, including intrusion detection, access control, biometric authentication, video surveillance, audiovisual, IT systems, perimeter defense, and command and control systems for federal, local, and commercial customers.

Responsibilities

• Collaborate with Program Management personnel on business and contractual matters, including preparation and monitoring of project deliverables and contractual documentation.
• Maintain contractual, proposal, and project documentation, including contract repositories.
• Prepare, track, and file documentation for employee permits, security, certification, access, and travel requests.
• Ensure compliance with contract requirements and perform related duties as assigned.
• Serve as the focal point for ongoing issue resolution, including commercial and federal compliance (terms and conditions), acceptance, and payment issues.
• Complete and track project deliverables required for technical installation, such as inventory reports, quality assurance test forms, daily status reports, and disposition reports.
• Create and modify material lists, prepare shipping documentation, and track material throughout the project lifecycle.
• Consolidate purchases, shipments, and deliveries; develop a transparent system for tracking and expediting deliveries.
• Collaborate with management and engineering personnel to ensure timely and accurate procurement and shipment of equipment and materials.
• Research part numbers, manufacturers, and product specifications.
• Develop and maintain relationships with vendors.

Requirements

• U.S. Citizenship; ability to obtain public trust level clearance (applicants selected will be subject to a government security investigation).
• High School Diploma with 6+ years of experience, or 4+ years with an Associate’s degree, or 0+ years with a Bachelor’s degree.
• Accuracy and attention to detail.
• Ability to work independently and resolve practical problems.
• Excellent written and oral communication skills.
• Ability to interact effectively and tactfully with a wide variety of individuals in person, via telephone, and in writing.
• Strong multitasking skills.
• Proficiency in word processing, spreadsheets, and customer portals.
• Advanced knowledge of MS Office Suite; knowledge of MS SharePoint.
• Federal/DoD contract experience is beneficial.
• This position may require travel.

Skills

• Exposure to computer screens for extended periods.
• Ability to sit for extended periods.
• Reach by extending hands or arms in any direction.
• Finger dexterity to manipulate objects (e.g., using a keyboard).
• Listen to and understand information presented through spoken words.
• Communicate information and ideas effectively in speech.
• Read and understand written information and ideas.
• Apply general rules to specific problems to produce logical answers.
• Identify and understand the speech of others.

Benefits

• Competitive salary.
• Medical, dental, vision, life, and disability insurance.
• Paid time off.
• Tuition reimbursement.
• 401k Retirement Plan.
• Military Reserve pay offset.
• Paid maternity leave.
• Professional and technical training programs, including leadership training.
• Open and transparent communication with senior leadership and local office management.

Pay

USD $65,000.00 - USD $89,000.00 per year.