Program Support Asst (OA).

Responsibilities

• Provide general administrative support.
• Utilizes a variety of office automation software such as word processing, spreadsheets, database management and desktop publishing software.
• Prepares a variety of documents such as newsletters, administrative correspondence, personnel action requests, reports (which may contain complex charts and graphics), records of interment, administrative forms, and other hand-outs for public distribution.
• Processes incoming and outgoing mail.
• Duties require diplomatic contact with patrons in person and over the telephone to deliver detailed information that is easily understood.
• Performs forms management services for the facility.
• Provides technical advice and assistance to staff concerning administrative items.
• Serves as primary/alternate facility timekeeper.
• Performs duties as a records liaison for the administrative section, conducting proper records management and disposition of records.
• Provides statistical and historical reports to management