PROGRAM SUPERVISOR-SALARY

About the role

The Program Supervisor at Southern Peaks Regional Treatment Center is responsible for overseeing and coordinating direct services and related activities of the program/facility. They supervise, assist with hiring, and evaluate staff performance, providing direct supervision of direct care staff members, and ensuring compliance with contractual guidelines.

Responsibilities

• Supervise, assist with hiring, and evaluate staff performance, developing measurable objectives for necessary improvements and implementing appropriate corrective action.
• Oversee clients' individualized treatment planning process and provide assistance as required.
• Provide direct supervision of direct care staff members and coordinate with other clinical, supervisory, and educational departments to optimize client services.
• Oversee direct care staff members' scheduling to ensure compliance with maximum contractual guidelines, control overtime, and ensure fair and equitable staff member schedules.
• Review and approve direct care staff members' timecards to ensure accuracy and completeness and submit to appropriate payroll personnel in a timely manner.
• Participate in conferences for the discussion of behavior and client progression and provide direction to other supervisory staff members.
• Regularly participate with and supervise clients in specific daily programmatic activities, ensuring contractual compliance and professional service delivery.
• Review case files for quality and timeliness and provide direction and assistance to other supervisory staff as needed.
• Evaluate and coordinate training needs with the training staff and assist with ensuring training needs are met for regulatory compliance purposes.
• Serve as a point of contact between supervisory staff and program/facility management.
• Aid in managing program/facility goals and development.
• Aid in managing client flow such as entering, discharging, and re-entering the program/facility.
• Maintain oversight of the ordering of all supplies and materials for the program/facility to ensure effective programmatic activities remain within budgetary and fiscal guidelines.
• Demonstrate appropriate use of Safe Crisis Management (SCM) and provide effective supervision to staff regarding the use of SCM.

Requirements

• Preferred - Bachelor's degree in human services or a related field, with a minimum of two (2) years of experience working in a childcare or youth services setting.
• Associate degree may be accepted in place of a Bachelor's degree, provided the candidate meets the experience requirement.
• Individuals promoted into supervisory roles or hired without prior supervisory experience are required to complete six (6) hours of supervisory training within ninety (90) days of hire or promotion.
• Bachelor’s degree in human services, Organizational Leadership, or a related field, OR equivalent supervisory experience in a 24/7 care facility serving youth and/or special populations.
• Demonstrated knowledge of trauma-informed care, particularly the ITCT model.
• Strong leadership, communication, and organizational skills.
• Commitment to the Sanctuary Model and trauma-responsive practice.
• Ability to participate and maintain Safe Crisis Management (SCM) certification.
• At least twenty-one (21) years of age.
• Driver's License.
• Physical exam that includes TB and drug testing.
• Criminal clearances (State Police, FBI and State Child Abuse Clearances).

Qualifications

• Minimum requirements include a Bachelor's degree in human services, Organizational Leadership, or a related field, or equivalent supervisory experience in a 24/7 care facility serving youth and/or special populations.
• Experience in trauma-informed care, particularly the ITCT model.
• Strong leadership, communication, and organizational skills.
• Commitment to the Sanctuary Model and trauma-responsive practice.
• Ability to participate and maintain Safe Crisis Management (SCM) certification.

Skills

• Supervisory experience in a 24/7 care facility serving youth and/or special populations.
• Knowledge of trauma-informed care, particularly the ITCT model.
• Strong leadership, communication, and organizational skills.
• Commitment to the Sanctuary Model and trauma-responsive practice.
• Ability to participate and maintain Safe Crisis Management (SCM) certification.

Benefits

• Medical & Dental & Vision Insurance
• Flexible Spending Accounts
• Basic Life & Short-Term Disability Insurance
• 401(k)
• Life Assistance Program (LAP)
• Tuition Assistance Program
• Paid Time Off (PTO)
• Paid Holidays
• Paid Training
• Advancement Opportunities

Pay

$70,000 Annually

Schedule

Pm Shift 3:45 pm - 12:15