Program Supervisor - CFS

About The Position

YAI is seeking a qualified bilingual Program Supervisor to effectively lead and support an interdisciplinary team of clinical, medical, and Direct Support Professionals (DSPs) in our Brooklyn and Manhattan crisis intervention locations.

Key Responsibilities

• Ensuring health, safety, and habilitation of the people we support consistent with agency philosophy and department practices.

• Ensuring the appropriate, therapeutically documented level of supervision in the residence, day program or community to ensure and protect the health and/or safety of the people we support.

• Providing program/floor coverage, when necessary.

• Promoting and maintaining the excellence of the programs.

• Developing professional, empathic relationships with family members ensuring they are included in the team process.

• Leading and facilitating interdisciplinary team meetings and staff meetings to ensure effective communication.

• Attending regional and agency supervisor meetings or as directed by your supervisor.

• Attending and actively participating in the planning meeting for the people we support.

• Fostering interagency collaboration.

• Bringing the organizational culture to life.

• Maintaining a work environment that is free from harassment and discrimination.

• Playing an active role in the hiring process; interviewing and selecting appropriate staff based on program needs.

• Built and fostering staff morale.

• Fostering professional development through regular supervision, training, and evaluations.

• Supervising staff to ensure they are meeting the needs of the people we support and agency standards.

• Utilizing participatory management.

• Fostering the Open-Door Policy.

• Maintaining oversight and compliance of systems specific to role and responsibilities.

• Fostering communication and maintaining professional relationships with relevant supports including those within the program, within the agency, and supports outside the agency.

• Overseeing all financial systems, maintaining records for the people we support and program expenditures.

• Operating the program within budgetary guidelines.

• Maintaining a safe environment for staff and the people we support and reporting any hazardous conditions.

• Ensuring the completion and maintenance of all paperwork and written records related to individual treatment.

Required

• Education and Experience:

  • BA/BS, MA/MS strongly preferred.
  • Bilingual English/Spanish.
  • Prior supervisory experience required.
  • Prior Direct Support Professional experience preferred.
  • Background in supporting people with intellectual/developmental disabilities or mental health preferred.

• Additional Knowledge, Skills and Abilities:

  • Strong interpersonal and problem-solving skills.
  • Well-developed writing skills.
  • Takes initiative.
  • Highly flexible personality type.
  • Valid Driver's License preferred depending on location.
  • Flexibility to respond to calls and programmatic needs beyond regular work hours.
  • Proficient in Microsoft Office.
  • Ability to learn/use Workforce Management software to effectively carry out essential business processes.

Compensation

$66,300 annually

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran.

YAI is an Equal Opportunity Employer.