Program Supervisor

Location

Centereach, NY – 18 North Howell Ave

Schedule

Full time, Monday – Friday: 10:00 am – 6:00 pm

Key Responsibilities

• Ensuring health, safety, and habilitation of the people we support consistent with agency philosophy and department practices.
• Ensuring the appropriate, therapeutically documented level of supervision in the residence, day program or community to protect the health and safety of the people we support.
• Providing program/floor coverage, when necessary.
• Promoting and maintaining the excellence of the programs.
• Developing professional, empathic relationships with family members and including them in the team process.
• Leading and facilitating interdisciplinary team meetings and staff meetings to ensure effective communication.
• Attending regional and agency supervisor meetings or as directed by your supervisor.
• Attending and actively participating in planning meetings for the people we support.
• Fostering interagency collaboration.
• Bringing the organizational culture to life.
• Ensuring a work environment that is free from harassment and discrimination.
• Playing an active role in the hiring process; interviewing and selecting appropriate staff based on program needs.
• Maintaining direct relationships with staff and building staff morale.
• Fostering professional development through regular supervision, training, and evaluations.
• Supervising staff to ensure they meet the needs of the people we support and agency standards.
• Utilizing participatory management and fostering an open‑door policy.
• Maintaining oversight and compliance of systems specific to the role and responsibilities.
• Fostering communication and maintaining professional relationships between relevant supports within and outside the agency.
• Overseeing all financial systems, maintaining records for the people we support and program expenditures.
• Operating the program within budgetary guidelines.
• Maintaining a safe environment for staff and the people we support and reporting any hazardous conditions.
• Ensuring completion and maintenance of all paperwork and written records related to individual treatment, including medical records, treatment records, progress reports, data collection, behavior reports, incident reports, billing records, and all written communication systems.
• Reporting and monitoring incidents, and assisting with the investigative process.
• Performing responsibilities as they currently exist or may change to meet department needs, under supervision.

Education and Experience

• BA/BS degree strongly preferred.
• Prior supervisory experience required.
• Prior Direct Support Professional experience preferred.
• Background in supporting people with intellectual/developmental disabilities or mental health preferred.

Knowledge, Skills, and Abilities

• Strong interpersonal and problem‑solving skills.
• Well‑developed writing skills.
• Initiative‑taking and highly flexible personality.
• Valid driver’s license preferred, depending on location.
• Flexibility to respond to calls and programmatic needs beyond regular work hours.
• Proficient in Microsoft Office.
• Ability to learn and use Workforce Management software to effectively carry out essential business processes.

Compensation

$66,300 annually