Program Supervisor

About the Role

Under the direction of the Continuing Educator, act autonomously in the day-to-day and long-range implementation of UC Davis Continuing and Professional Education - Human Services, Northern Academy programs and contracts. Oversee the provision of professional child welfare training and related workforce development and organizational development services for 28 California counties, including social worker training, child welfare leadership training, coaching, consultation, technical assistance, conferences, and special events.

This position is part of the Northern Academy unit and has primary responsibility for the training delivery of this visible and vital program, which is part of California’s Regional Training Academy system for child welfare services. The Northern Academy is primarily funded by the California Department of Social Services and delivers more than 600 training days per year to child welfare staff throughout the region.

Responsibilities

• Supervise staff charged with scheduling all training and program logistics.
• Manage Academy processes and technical systems related to deliverables.
• Ensure deliverables are met per contract requirements with outstanding customer service.
• Cultivate relationships with staff, funding agency representatives, county contacts, instructors, and advisory committee members to ensure successful continuing training opportunities.
• Oversee development and maintenance of project management systems.
• Manage training delivery and scheduling plans.
• Ensure all contract deliverables are met.
• Breakdown of key responsibilities:
  • 45% - Program/Project Management
  • 40% - Supervision
  • 10% - Program Development & Marketing
  • 5% - Instructor Management

Qualifications

Minimum Qualifications

• Bachelor’s degree in a related area and/or equivalent experience/training.
• Required to hold a valid California driver's license, have a driving record in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program.
• Experience managing large projects of high complexity, including strategic planning input, outreach, development of client and partner relationships, budgeting, quality control, and training.
• Ability to assist in the identification, development, and delivery of new project opportunities.
• Supervisory experience to recruit, mentor, train, and coach staff to create a positive and productive work environment.
• Experience organizing and implementing in-person and virtual workshops, meetings, and conferences.
• Experience with project management systems and technical skills to oversee development and maintenance of project management applications (such as Airtable) and learning management systems.
• Experience working effectively with clients to meet project goals/objectives and experience or skill to conduct needs assessments to determine potential deliverable offerings that meet client needs.
• Oral, written, and interpersonal skills to facilitate meetings, develop and maintain relationships with funders and clients, including public relations skills to maintain the highest level of customer service and communicate professionally, verbally, in writing, and before groups.
• Demonstrated analytical skills to identify issues, compare data, and develop goals or plans for resolution and implementation.
• Ability to understand, interpret, and apply Federal/State/University rules, regulations, policies, and procedures governing business and accounting activities.
• Knowledge of general accounting principles to develop course and program budgets, monitor course costs, and analyze financial reports.

Preferred Qualifications

• Experience managing and monitoring project deliverables, budgets, and contract expenditures.
• Experience managing marketing and outreach projects, including the development of marketing and client communication materials.
• Experience using Zoom for virtual meetings and training delivery.
• Knowledge of automated financial systems and business process systems, including Destiny One, Aggie Enterprise, and Airtable.
• Ability to make public presentations that represent the department in a professional manner.

Benefits

• High quality and low-cost medical plans to choose from to fit your family's needs.
• UC pays for Dental and Vision insurance premiums for you and your family.
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave.
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement.
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement.
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement.
• Access to free professional development courses and learning opportunities for personal and professional growth.
• WorkLife and Wellness programs and resources.
• On-site Employee Assistance Program including access to free mental health services.
• Supplemental insurance offered including additional life, short/long term disability, pet insurance, and legal coverage.
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles.
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans.

Pay

Salary Range: $79,400.00 - $144,000.00 per year

Schedule

• Appointment Type: Career
• Percentage of Time: 100%
• Shift (Work Schedule): Manager will advise
• Location: Davis, CA
• This position is hybrid (mix of on-site and remote work)

Physical Demands

• Standing: Occasional, up to 3 hours
• Walking: Occasional, up to 3 hours
• Sitting: Frequent, 3 to 6 hours
• Lifting/Carrying 0-25 lbs: Occasional, up to 3 hours
• Pushing/Pulling 0-25 lbs: Occasional, up to 3 hours
• Bending/Stooping: Occasional, up to 3 hours
• Squatting/Kneeling: Occasional, up to 3 hours
• Twisting: Occasional, up to 3 hours
• Keyboard use/repetitive motion: Frequent, 3 to 6 hours

Environmental Demands

No significant environmental demands such as chemicals, dust, gases, loud noise levels, extreme temperatures, or operating motor vehicles/equipment.

Mental Demands

• Sustained attention and concentration: Frequent, 3 to 6 hours
• Complex problem solving/reasoning: Occasional, up to 3 hours
• Ability to organize & prioritize: Frequent, 3 to 6 hours
• Communication skills: Frequent, 3 to 6 hours
• Numerical skills: Occasional, up to 3 hours
• Constant Interaction: Frequent, 3 to 6 hours
• Customer/Patient Contact: Frequent, 3 to 6 hours
• Multiple Concurrent Tasks: Frequent, 3 to 6 hours