Program Supervisor
Position Details
Founded in 1975, The Help Group is the largest, most innovative and comprehensive nonprofit of its kind in the United States serving children with special needs related to autism spectrum disorder, ADHD, learning disabilities, developmental delays, abuse and emotional problems. Its broad range of mental health and therapy services and residential programs extends its reach to more than 6,000 children and their families each year.
Job Summary
Under the supervision of EPI-LA Program Manager, coordinates and supervises clinical and programmatic PIER operations in close collaboration with the County EPI-LA team and the agency EPI, LA Team including psychiatric support provided by a Licensed Mental Health Nurse Practitioner or Mental Health Psychiatrist, ensuring compliance with contract and funding agreements. Implements adjustments to clinical operations in response to contractual, programmatic and/or internal policy changes. While carrying a limited caseload, oversees and monitors systems to ensure consistent and efficient daily clinical operations within EPI-LA Program. Participates in Statewide Early Psychosis Learning Health Care Network and Evaluation (EP Learning Network).
Essential Duties And Responsibilities
- Coordinate development of the Program's multidisciplinary community outreach and mental health services Team ensuring its participation in community outreach per the EPI-LA model outlined in contractual requirements.
- Ensure EPI-LA team's participation in the Training Institute (PTI) trainings, consultation calls, webinars, fidelity reviews as required in order to maintain fidelity to PIER model at all times.
- Conduct EPI-LA team meetings twice a week to discuss screened clients, assign clients, discuss/review client treatment and progress, disposition of the case, coordinate outreach efforts.
- Provide individual and group supervision to assigned staff and provide field based supervision as needed; manage and oversee staff caseloads and ensure programmatic, clinical and contractual compliance and ensure services are based on the individual needs of each client.
- Coordinate and oversee service delivery by all staff assign to each client including Case Management, Psychiatric and Psychotherapeutic therapy, Vocational/Educational, Peer and Community supports.
- Monitor monthly service objectives and progress on productivity goals to ensure program meets its fiscal contract requirements.
- Assure EN-LA Team and EP Liaison are available to the client and the County a minimum of eight hours a day with flexibility to be available some afternoon and/or evening appointment to accommodate clients' school and work schedules.
- Ensure staff productivity levels are met on a consistent basis.
- Oversee intake process and monitor documentation for new and existing clients to ensure timely completion of assessments, ISPs and all pertinent documentation.
- Interface with DCFS, DMI-I, Probation, court systems, schools and other community liaisons to increase referrals and enhance seamless service coordination, whenever needed.
- Identify training needs and opportunities to ensure all program staff are appropriately trained to pre-established program requirements, as well as programmatic changes presented by DWI, DCFS and/or PD.
- Interview prospective staff for the open program's positions.
- Ensure data collection and outcome evaluation quality of services are gathered and submitted per EPI-LA model requirements.
- Work closely with Quality Assurance Director to ensure documentation requirements are met in the EPI-LA Program.
- Facilitate and maintain collaborative and supportive relationships with SPA 6 community organizations and attend meeting as appropriate following EPI-LA Program fidelity.
- Comply with Agency guidelines, policies and procedures.
- Comply with applicable professional licensing certification requirements and ethical standards.
Benefits
The Help Group offers wonderful training opportunities, a supportive, professional work environment, and great benefits, including:
- Insurance plans for Medical, Dental, Vision, and Life Insurance - options for 100% employer sponsored plans
- 403b Retirement Plan
- 529 College Savings Plan
- Employee Assistance Program
- Flexible Spending Account
- Vacation and Sick Leave
- Benefit Hub - Employee Rewards and Incentives
- Pet Insurance
Learn More About Our Intensive Family Based Services Here FSP PIER Early Psychosis (EP) Program Wraparound Program www.thehelpgroup.org
The salary range represents the low and high end of the salary someone in this role may earn as an employee of The Help Group. Salaries will vary based on various factors, including but not limited to, professional and academic experience, certification, training, responsibilities of the position, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.
The Help Group reserves the right to modify this pay range at any time.