Program Supervisor

About the role

This role provides administrative and staff supervision including individual and group case consultation, coordinate client care among the disciplines, and provide direct client services.

Responsibilities

• Assist Program Manager with day-to-day operations
• Maintain staff productivity and monitor client records for contract compliance, treatment fidelity, and quality improvement
• Provide client service coordination/case management including treatment team to assist clients in meeting basic needs and symptom management
• Develop, evaluate, and implement treatment goals and plans in conjunction with the treatment team
• Provide direct client care and complete accurate and timely documentation, meet minimum billable requirements for direct client services
• Perform shift management duties in coordination with other staff as directed by Program Manager
• Facilitate placement including pre-placement visits, and transportation as needed
• Provide shift coverage including part of the on-call team
• Provide field-based services as required by program and client need
• Maintain confidentiality of client's care
• Participate in scheduled program meetings
• Provide leadership to clinical team consistent with intentional care standards and County and organization regulations in consultation with Program Manager
• Other relevant duties as assigned

Qualifications

• Master's degree in a behavioral science and valid/current BBS registration or license (MFT, LCSW, LPCC) required
• Valid CA driver's license and current auto insurance per contract requirements required
• Experience providing mental health and/or substance use disorder services preferred
• Cultural competency understanding required
• Bilingual preferred
• Knowledge of Microsoft Office and EHR software preferred

Physical requirements

• Seeing
• Hearing
• Speaking
• Stooping/Bending
• Working in cramped spaces
• Moving around facility
• Moving between offices/clients
• Driving – light errands
• Lifting/carrying heavy items
• Standing for long periods
• Sitting for long periods