Program Supervisor

About the role

Provide administrative and staff supervision including individual and group case consultation, coordinate client care among the disciplines, and provide direct client services.

Responsibilities

• Assist Program Manager with day-to-day operations.
• Maintain staff productivity and monitor client records for contract compliance, treatment fidelity, and quality improvement.
• Provide client service coordination/case management including treatment team to assist clients in meeting basic needs and symptom management.
• Develop, evaluate, and implement treatment goals and plans in conjunction with the treatment team.
• Provide direct client care and complete accurate and timely documentation; meet minimum billable requirements for direct client services per contract.
• Perform shift management duties in coordination with other staff as directed by Program Manager.
• Facilitate placement including pre-placement visits, and transportation as needed.
• Provide shift coverage including part of the on-call team.
• Provide field-based services as required by program and client need.
• Maintain confidentiality of client’s care.
• Participate in scheduled program meetings.
• Other relevant duties as assigned.

Qualifications

• Bachelor’s degree in behavioral science and one year of experience, or
• Associate’s degree in behavioral science and three years of experience, or
• 5 years of experience in the behavioral health field, or
• SUD Certification/Registration.

Experience providing mental health and/or substance use disorder services preferred.

Cultural competency understanding required.

Bilingual preferred.

Knowledge of Microsoft Office and EHR software preferred.

Physical Requirements

• Seeing
• Hearing
• Speaking
• Stooping/Bending
• Working in cramped spaces
• Moving around facility
• Moving between offices/clients
• Driving – light errands
• Lifting/carrying heavy items
• Standing for long periods
• Sitting for long periods