Program Supervisor

About the role

Provide administrative and staff supervision including individual and group case consultation, coordinate client care among the disciplines, and provide direct client services in a purpose-driven environment that embraces client-centered care and core values of People, Culture, and Growth.

Responsibilities

• Assist Program Manager with day-to-day operations.
• Maintain staff productivity and monitor client records for contract compliance, treatment fidelity, and quality improvement.
• Provide client service coordination/case management including treatment team to assist clients in meeting basic needs and symptom management.
• Develop, evaluate, and implement treatment goals and plans in conjunction with the treatment team.
• Provide direct client care and complete accurate and timely documentation; meet minimum billable requirements for direct client services.
• Perform shift management duties in coordination with other staff as directed by Program Manager.
• Facilitate placement including pre-placement visits and transportation as needed.
• Provide shift coverage including part of the on-call team.
• Provide field-based services as required by program and client need.
• Maintain confidentiality of client’s care.
• Participate in scheduled program meetings.
• Provide leadership to clinical team consistent with intentional care standards and County and organization regulations in consultation with Program Manager.
• Other relevant duties as assigned.

Requirements

• Master’s degree in a behavioral science and valid/current BBS registration or license (MFT, LCSW, LPCC) required.
• Valid CA driver’s license and current auto insurance per contract requirements required.
• Experience providing mental health and/or substance use disorder services preferred.
• Cultural competency understanding required.
• Bilingual preferred.
• Knowledge of Microsoft Office and EHR software preferred.

Physical Requirements

These physical demands represent what must be met to successfully perform the essential functions of this position. Reasonable accommodation may be made for qualified disabilities.

• Seeing
• Hearing
• Speaking
• Stooping/Bending
• Working in cramped spaces
• Moving around facility
• Moving between offices/clients
• Driving – light errands
• Lifting/carrying heavy items
• Driving – in the course of job duties
• Using hands/fingers
• Pushing/pulling/dragging items
• Standing for long periods
• Sitting for long periods
• Working outside/underground