Program Supervisor

About the Role

Supervises Direct Support Staff in program areas, providing support with the implementation of daily and weekly programming, personal plans, and the coordination of all direct care services provided by the facility to individuals served in Community Day Services. Provides leadership, training, and coaching to staff, completes required assessments and documentation, and helps oversee the day-to-day operations of the program.

Supports the agency’s mission, vision, values, and strategic plan philosophy. Manages all responsibilities based on the agency's mission, using individual choice, and all appropriate policies, procedures, and regulations. Conducts oneself in a way that reflects the highest standards of professional courtesy and ethical practices to people served, staff, guardians, families, and all outside contacts.

Work may occur in the following settings: Office, Classroom, or Community.

Responsibilities

• Supervise Direct Support Staff in program areas
• Implement daily and weekly programming
• Implement personal plans for individuals served
• Coordinate all direct care services provided by the facility
• Provide leadership, training, and coaching to staff
• Complete required assessments and documentation
• Oversee day-to-day operations of the program

Requirements

• Bachelor’s degree in human services (preferred, but related experience will be considered)
• Two years of supervisory experience (preferred)
• Supervisory experience is essential
• One year of experience with persons with intellectual and developmental disabilities (preferred)
• Valid Driver’s License

Skills

• Strong leadership and administrative skills
• Ability to achieve goals through others
• Excels in training, leading, and motivating people
• Project management skills
• Effective time management skills
• Strong interpersonal skills
• Proficient in Microsoft Office
• Strong analytical skills
• Strong ethical conduct
• Ability to thrive in a fast-paced environment
• Knowledge of effective supervision practices

Physical Requirements

• Regular reaching, grasping, and standing
• Frequent walking and sitting
• Ability to lift 50 lbs
• Operates general office equipment, including multi-line phone, fax machine, printer, copier, and personal computer
• Other physical activities related to an office environment

Benefits

• Comprehensive medical, dental, and vision insurance
• 403(b) retirement savings plan
• On-site employee fitness center & discounted membership to an off-site fitness center
• Ongoing professional development & career advancement opportunities
• Continued education, certifications, and specialized training programs