Program Supervisor

Description

Description Concern Housing is seeking a Program Supervisor to oversee the day-to-day operations of a residential program, ensuring compliance with all regulatory guidelines and providing supervision and training to staff.

Duties And Responsibilities

• Aid in the supervision and coordination of all direct care services.
• Supervise and train assigned staff, as well as conduct on-site training and supervision of all program staff.
• Maintain compliance with all program requirements and regulatory guidelines regarding client care, safety, and service delivery.
• Review and ensure completeness of closed-out client charts upon discharge.
• Act as a liaison with other service providers and community agencies.
• Coordinate staff schedules, including per diem staff, and organize house meetings.
• Assist in conducting periodic staff evaluations and participate in hiring and dismissing staff.
• Participate in weekly supervision meetings with the Program Director.
• Assist the Program Director with maintaining program occupancy rates, including intake processes, documentation collection, and the admission process.
• Comply with NYSOMH, LIHTC, and AHP regulations, as well as other regulatory requirements.
• Perform weekly supervision with staff, including client reviews and ongoing chart reviews.
• Maintain timeliness of paperwork submissions and qualitative review of progress notes, services plans, reviews, functional assessments, and other required documentation.
• Fulfill responsibilities of Service Coordinator as assigned and needed during staffing turnovers.
• Collaborate with the Property Department regarding site maintenance.
• Adhere to all policies and procedures outlined in Concern’s personnel manual.
• Provide crisis intervention and on-call responsibilities as needed.
• Stay current with all agency-required compliance documents and trainings.
• Perform other tasks as assigned by the Director.

Requirements

• Master’s Degree in Psychology, Social Work, or a related mental health field with at least 3 years of experience working in a similar setting and/or working with people with mental illnesses.
• Good leadership and supervisory skills.
• Good verbal and written communication skills.
• The ability to make sound judgments regarding client care.

Benefits

Concern Housing offers a comprehensive benefits package including:

• Medical Insurance (Agency pays 80% of the premium)
• Affordable Voluntary Dental and Vision Insurance
• Flexible Spending Accounts
• Agency Sponsored Retirement Plan
• Employee Sponsored 403(b) Retirement Plan
• Agency Sponsored Life Insurance Coverage
• An Excellent Paid Time Off Package

About the Organization

Description Concern Housing is a non-profit agency dedicated to helping individuals and families achieve community living with dignity and enhanced opportunities through housing and support services. We serve approximately 1,300 individuals and families across 240 locations in New York State. Our workplace culture values diversity and innovation, offering educational assistance, scholarship programs, licensure reimbursement, and possible internship/clinical supervision opportunities. We also provide referral bonuses.

Position Requirements

We offer a competitive salary of $68,000 annually.

EEO Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.