Program Supervisor

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says "e.g." meaning those are examples, not exclusive? It says "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. So we must fit all content under those headings. So we can put company info under About the role (maybe as a preamble). Or we could put under Qualifications? Not appropriate. We'll put under About the role. Now we need to avoid filler like "Salary is commensurate with education and experience." We'll omit that sentence. Now we need to ensure we don't create sections with only filler. We'll include sections: About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule. Possibly Skills? We could merge skills into Qualifications. But we have both Qualifications and Skills headings allowed. If we put skills under Qualifications, we might not need Skills section. Better to have Qualifications (education, experience) and Skills (specific abilities). Let's extract skills from Ideal Qualifications: Strong organizational and time-management skills, ability to exercise sound independent judgement, problem-solve, make appropriate program-level decisions, Strong interpersonal, written and verbal communication skills, ability to effectively engage staff, participants, partners, and leadership, Demonstrated ability to identify challenges, take initiative, and follow through on solutions, Proficiency with case management and workforce systems, including CalJOBS or similar platforms, as well as standard office software, Ability to maintain confidentiality and handle sensitive participant, personnel, and program information with professionalism, Valid driver’s license and ability to travel locally as required. We can put those under Skills. Qualifications: Bachelor's degree in a related field preferred, or an equivalent combination of education and relevant professional experience; Minimum 2–3 years of experience in workforce development, case management, human services, or a related field; Previous supervisory, team lead, or staff coaching experience strongly preferred; Working knowledge of WIOA program requirement, performance expectations, documentation, and compliance standards preferred. Now Responsibilities: list from "Your Impact on Career Team’s Success:" plus maybe other duties like "Perform other duties and support special projects as needed". We'll include that. Now About the role: include intro about Career Team mission, location, employment type, role overview. Now Schedule: Full-Time. Now Benefits: list. Now Pay: salary range. We must not include boilerplate like EEO, background check, CCPA, etc. Remove those. Now produce HTML fragment with

headings and appropriate

or

• . Ensure no extra text outside. Let's craft. About the role

  About the role

  Career Team is a leading workforce development organization that blends cutting‑edge technology with compassionate, high‑touch services to drive real, measurable outcomes for job seekers nationwide. The organization seeks a Program Supervisor for its Merced, CA location to provide operational leadership and oversight for the Merced program. This is a Full‑Time, Non‑Exempt position reporting to the Regional Director of Operations.

  Responsibilities

  Responsibilities

  • Partner with the Team Lead to oversee day‑to‑day program activities and ensure efficient, consistent program operations
  • Monitor program performance, identify trends or gaps, and adjust service delivery strategies as needed to support contract goals and participant outcomes
  • Track program deliverables and performance requirements, ensuring accurate, timely, and complete reporting
  • Review and approve staff timesheets in accordance with established deadlines and policies
  • Conduct weekly staff check‑ins to provide support, strengthen communication, address concerns, and maintain visibility into overall program health
  • Oversee the coordination of participant service packets and monitor spend‑down to support timely and appropriate utilization of funds
  • Serve as the primary point of contact for the Merced program in the Regional Director’s absence, escalating significant issues as appropriate
  • Partner with the Team Lead to support staff coaching, case management practices, and case file quality
  • Maintain proactive communication with the Regional Director regarding program performance, operational risks, and emerging issues
  • Ensure required documentation, case notes, and reports are accurate, thorough, timely, and properly maintained within the designated data management system
  • Demonstrate a “ZAG” mindset by approaching challenges with creativity, adaptability, initiative, and a solutions‑focused approach
  • Perform other duties and support special projects as needed to advance the success of the program
  Qualifications

  Qualifications

  • Bachelor's degree in a related field preferred, or an equivalent combination of education and relevant professional experience
  • Minimum 2–3 years of experience in workforce development, case management, human services, or a related field
  • Previous supervisory, team lead, or staff coaching experience strongly preferred
  • Working knowledge of WIOA program requirements, performance expectations, documentation, and compliance standards preferred
  Skills

  Skills

  • Strong organizational and time‑management skills, with the ability to effectively manage competing priorities, deadlines and program deliverables
  • Ability to exercise sound independent judgement, problem‑solve, and make appropriate program‑level decisions
  • Strong interpersonal, written and verbal communication skills, with the ability to effectively engage staff, participants, partners, and leadership
  • Demonstrated ability to identify challenges, take initiative, and follow through on solutions
  • Proficiency with case management and workforce systems, including CalJOBS or similar platforms, as well as standard office software
  • Ability to maintain confidentiality and handle sensitive participant, personnel, and program information with professionalism
  • Valid driver’s license and ability to travel locally as required to support program operations
  Benefits

  Benefits

  • Healthcare
  • Dental
  • Vision
  • Retirement savings
  • Paid time off
  • Paid holidays
  • Professional development opportunities
  Pay

  Pay

  $70,000 - $75,000

  Schedule

  Schedule

  Full‑Time

  Check for any filler: we omitted "Salary is commensurate with education and experience." Good. We kept all substantive info: mission, location, employment type, role overview, responsibilities, qualifications, skills, benefits, pay, schedule. We omitted company history details (About Career Team history). That's substantive but we didn't include. We must preserve ALL substantive information. The history about Career Team (founded 1996, honors, etc.) is substantive. We omitted it. We need to include it somewhere. Could we add it under About the role as additional paragraph? Yes we can add a paragraph about Career Team's history and accolades. That would preserve it