Program Supervisor - $48068.8

At Rise, we believe that everyone deserves opportunities to live a life filled with purpose and pride. In our employment, housing, and life-enrichment services, we support people to set and achieve their personal goals. As a nonprofit, every Rise team member is driven by our mission. That shared commitment is the foundation of a workplace that embraces a culture of learning and growth by offering extensive training, competitive salaries, and a fun work environment.

About the role

The purpose of this position is to lead a team of employment consultants and assist in the day-to-day operations of the community supported employment programs. This position will cover our Anoka and Hennepin County locations. This position offers a hybrid work schedule with the ability to work remotely. A successful candidate will need to meet with the people we serve in the community as well as the Employment Consultants they supervise.

Responsibilities

• Speak clearly; listen to others; write effectively; establish relationships; act with integrity; establish trust.
• Build and maintain effective working relationships with stakeholders both internally and externally.
• Train new employment consultants when hired.
• Supervise and support team members doing competitive community job placements for people served by the CSE team.
• Assign cases to team members with input from the Program Manager and Program Director.
• Assist Program Manager with program management and oversight.
• Build and maintain effective working relationships with community partners and address issues and concerns raised by partners or the people we serve.
• Conduct hiring process for team members including updating job postings, setting performance expectations, and following Rise's interviewing and selection process.
• Ensure team members provide case management services including the efficient, timely and accurate use of documentation in our case management software system.
• Facilitate new intakes into the program, ensuring that all the necessary documentation is accurate and up to licensing standards.
• Troubleshoot and problem solve service authorization/funding issues with Rise staff and outside entities.

Requirements

• Ability to work with diverse groups including team members, the people we serve, community partners and internal management.
• Excellent time management and multi-tasking skills with strong ability to problem solve.
• Proficient with Microsoft Office software (Outlook, Word, etc.) and interest to learn and become proficient in case management software system.
• Current, valid driver's license and driving record that demonstrates safe, legal driving habits.
• Compliance with Rule 11 and MVR background check required.
• 1 year of related work experience preferred.
• Bachelor degree in human services or a related field preferred.
• Knowledge of various supported employment service delivery models and job development and job retention skills preferred.
• Previous experience practicing person-centered practices with people with disabilities or other barriers to employment preferred.

Benefits

• Medical insurance - single employee coverage less than $90/month.
• Dental insurance less than $17/month.
• Vision insurance.
• 401(k) with a 100% vested employer match.
• Rise sponsored Basic Life & AD &D insurance.
• Voluntary Life, Short Term, and Long-Term Disability Insurance.
• Flexible Spending Account (FSA).
• Tuition reimbursement and Rise sponsored trainings (i.e., CPR, First Aide, and more) to help you be successful in your role.
• Employee Assistance Program.
• Paid Time Off (PTO) starts at 16 days during your first year, plus 2 floating holidays, and 48 hours of ESST time per year.
• Employee resource groups (i.e., DEI, LGBTQ+, recognition and more).
• A fun team environment that supports your professional development and opportunities for career advancement.
• Rise is a PSLF-eligible employer. Your qualified student loan balance may be forgiven after 120 covered payments.

Pay

$48,068.80 - $51,896.00 annually depending on qualifications.