Program Specialist (Austin) (827293)

Texas Workforce Commission connects people with careers across the state. Based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. This position is located at 1117 Trinity St, Austin, TX, in the Career Schools and Colleges department.

About the role

The Program Specialist II performs moderately complex (journey-level) consultative services and technical assistance work. Works under general supervision, with limited latitude for the use of initiative and independent judgment.

Responsibilities

• Perform an array of technical, training, research, planning, policy, program assessment, and administrative activities related to program assignment.
• Perform comprehensive reviews of literature, statutes, rules, and/or policies and prepares administrative reports, studies, and specialized research projects.
• Provide support and collaborates in the planning, development, implementation, analysis, and documentation of an agency program.
• Serve as a liaison to staff, government agencies, community organizations, or the general public to explain and provide technical assistance on program specifics and requirements.
• Monitor and review compliance with program policies and procedures, statutes, and rules for assigned program.
• Study and analyze operations and problems, prepares reports of findings and recommendations, and prepares justifications for procedural or policy changes.
• Assist in reviewing and evaluating information on service delivery system methods, outputs, and activities to identify gaps in resources and recommend improvements.
• Assist in the collection, organization, analysis, and/or preparation of materials in response to requests for program information and reports.
• May collaborate with program staff in determining trends and resolving technical problems.
• May recommend and coordinate activities to produce a more effective program.
• May assist in analyzing legislation to develop recommendations for policy in programmatic areas relating to the implementation, improvement, and/or expansion or reduction of program funding.
• May assist in the developing policy and procedure manuals.
• May provide guidance to others.
• Perform related work as assigned.

Requirements

One year of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency. Relevant academic credits may be applied toward experience qualifications for this position.

Skills

Knowledge of:

• Local, state, and federal laws related to the program area.
• Public administration and management techniques.
• Statistical analysis processes.
• Budget processes.
• Research techniques.
• Training and marketing techniques.
• Program management processes and techniques.

Skill in:

• Identifying measures or indicators of program performance.
• Operating computers and applicable software.

Ability to:

• Gather, assemble, correlate, and analyze facts.
• Devise solutions to problems.
• Market programs.
• Prepare reports.
• Develop, evaluate, and interpret policies and procedures.
• Communicate effectively.
• Train others.

Benefits

• Family Friendly Certified Workplace
• Defined Retirement Benefit Plan
• Optional 401(k) and 457 accounts
• Medical Insurance
• Paid time off, including time for vacation, sick and family care leave
• Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits

Pay

Competitive starting salary: $4,197.91 - $4,447.91/month

Schedule

Duty involves up to 25% travel within the state of Texas.

Veterans: Use your military skills to qualify for this position or other jobs! Visit www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Compare this position to military occupations (MOS) at the Texas State Auditor's Office using this link.