Program Specialist.

Veterans Benefits Administration · Nashville, TN · 2 wk ago

OTHRFull-time

About the role

The role involves keeping employees informed about various benefits, policies, and procedures. It includes collaborating with staff and managers to develop and implement effective policies and procedures, and assisting in the development of initiatives to improve management processes and systems.

Responsibilities

Keeps employees informed regarding policies and latest regulations on health and life insurance benefits, retirement, and other benefits, training, time, and attendance, pay, leave, overtime, awards, employment opportunities, and other personnel actions.
Collaborates with the staff/managers to develop and implement policies, procedures, and guidelines which institute processes for work to run as effectively and efficiently as possible.
Provides advice and assistance on the automated classification system eClass 360.
Inputs and retrieves data to ensure the accuracy of organization and position data, and initiates corrective action when necessary.
Captures and analyzes data to ensure its validity, accuracy, and uniformity across reports and studies.
Coordinates program requirements with management and others as necessary.
Affords guidance on merit system principles, prohibited personnel practices, the development and use of valid selection criteria, and other approaches that may help in staffing the organization and in improving employee productivity, morale, and retention.
Studies and advises managers and supervisors on staffing requirements, resources, and problems in assigned offices involving a high degree of complexity.
Assists with the development of initiatives to improve management processes and systems using the most efficient utilization of human resources.
Provides advice and assistance in the areas of discipline, adverse actions, grievances, performance management and recognition, employee counseling, and related functions.
Provides advice and assistance on grievance procedures and options for resolution of conflicts or problems.
Coordinates with legal officials as appropriate.
Provides technical advice and assistance and disseminates human resource information to the organization.
Reviews classification standards and guides to assist and coordinate classification assignments.
Aids supervisors and operating officials on the classification submissions and processes.
Performs other duties as assigned.

Requirements

Specialized experience is defined as experience applying and providing guidance on multiple fields of Human Resources rules, regulations, and procedures, including Personnel Management, Recruitment and Staffing, Classification, Employee Benefits (OWCP, retirements, and insurance programs), and/or Labor Relations.

Qualifications

For GS-09: One year of specialized experience at the GS-07 level.
For GS-11: One year of specialized experience equivalent to the GS-09 level.
For GS-12: One year of specialized experience equivalent to the GS-11 level.

Skills

Knowledge of Human Resources rules, regulations, and procedures, including Personnel Management, Recruitment and Staffing, Classification, Employee Benefits (OWCP, retirements, and insurance programs), and/or Labor Relations.

Benefits

N/A