Program Specialist 2 - SEBLA

About the role

The Sophia Bremer Early Learning Academy at Olympic College is seeking a Program Specialist 2 (Front-desk).

Responsibilities

• Maintain professional, respectful, and productive relationships with parents, prospective families, and community partners, and provide information regarding program services, policies, and activities.
• Monitor program enrollment and waitlists in coordination with the center director, including updating classroom rosters, communicating with prospective families, and anticipating enrollment impacts of graduation, licensing requirements, and budgetary considerations.
• Collaborate regularly with staff and outside entities regarding the interpretation and implementation of program policies; in coordination with the director, participate in drafting and establishing program standards and identifying areas for program development.
• Monitor program activities in relation to established program goals; within established program parameters, determine variances from program standards.
• Track training requirements of staff and promote training opportunities to program staff.
• Review program participants’ operations and performance to program policies, procedures, practices and conformance with rules and regulations; assist as needed.
• Collaborate and partner with external coaches, including those designated from Head Start, Early Head Start, Early Achievers, and Olympic Educational Service District 114.
• Coordinate arrangements for program activities and events.
• Maintain documentation including daily counts and attendance records.
• Order, receive, and maintain inventory of office supplies as well as supplies to support the center.
• Assist classroom teachers with breaks and food supervision support as needed.
• Collaborate and partner with external coaches, including those designated from Head Start, Early Head Start, Early Achievers, and Olympic Educational Service District 114.
• Serve as the primary contact through phone, email, and mail communications for internal and external stakeholders, including families, campus staff and faculty, and community partners; receive visitors and maintain a well-organized front office area.
• Provide support by responding to inquiries regarding program policies, procedures, and services.
• Attend meetings and/or conferences as the program representative as necessary; develop and make public presentations on program related topics.
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