Program Specialist 2 - C99224

About the role

Location: Spokane. Part‑time (50%), 12‑month position. Work schedule: typically 9:00 AM‑2:30 PM Monday‑Thursday, with occasional evenings/weekends for special events. FLSA status: Non‑Exempt. Term of appointment: 12 months.

The College of Health Science and Public Health (CHSPH) at Eastern Washington University (EWU) invites applications for a Program Specialist 2 in the Department of Public Health and Health Services Administration (PHHA). The role provides general programmatic advising, program assessment, student recruitment, and coordination of program services and resources for the MPH, graduate certificates in public health and healthcare administration, BS in healthcare administration (including long‑term care option), and minor in healthcare administration.

Responsibilities

• Oversee day‑to‑day program operations and resolve problems within assigned scope of authority
• Plan, organize, direct, and coordinate operations of assigned programs as delegated by the chair
• Interpret, review and apply program policies and procedures, and develop plans for carrying out program activities
• Assess program needs and make recommendations to the department chair
• Serve as program liaison, maintain extensive contact with program participants, and provide advising and consultation to students, faculty, and outside entities regarding the programs
• Support departmental efforts to maintain accreditation of programs, including collecting and organizing assessment data
• Facilitate all applied practice experiences for the MPH and HCAD programs
• Maintain websites, Canvas hubs, student handbooks, and program materials
• Coordinate scheduling, room reservations, and textbook orders
• Attend and prepare minutes of program, department and advisory board meetings; respond to inquiries and resolve problems
• Provide general program advising; provide course mapping to students
• Answer program inquiries and support admissions processes
• Maintain admissions information and serve as a resource to current and prospective students
• Refer students to faculty as appropriate
• Collect and organize assessment data; assist with accreditation activities

Requirements

• Bachelor’s degree
• At least two years of relevant experience, including responsibility for program procedures beyond entry‑level work (developing, overseeing, organizing, implementing, evaluating outcomes and modifying tasks)
• Experience and demonstrated ability to provide support to multiple individuals with overlapping needs and deadlines
• Excellent written and verbal communication skills (written communication evaluated via application materials)
• Demonstrated superior interpersonal skills, including ability to develop and foster strong working relationships within and outside the organization
• Demonstrated competency in computer skills, including use of MS Office applications for word processing, spreadsheets, databases, records maintenance, form development and use, and calendar, with willingness to learn emerging platforms
• Demonstrated ability to apply a culturally responsive and flexible approach that supports the diverse needs, including universal accessibility, of students, faculty, staff and the public

Preferred Qualifications

• Bachelor’s degree in health care or public health related field
• Work experience in Healthcare Administration, Public Health, any other health‑care related program, or any kind of field placement program

Skills

Strong written and verbal communication, interpersonal, organizational, computer (MS Office), cultural responsiveness, and ability to manage multiple priorities.

Pay

Salary range: $23,418 (minimum) up to $31,290; starting salary within this range based on qualifications, education, experience, and skills.

Benefits

• Comprehensive benefits package including health insurance, disability insurance, and retirement
• Generous vacation and sick leave