Program Quality Coordinator

At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You’ll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs. With services nationwide, our team is united by a shared commitment to making a real difference – one person, one voice, one choice at a time! We encourage you to embrace this opportunity to impact someone’s life! Schedule: $65,000.00 Starting Pay: 8:00am - 5:00pm Perks/Benefits: Medical, Vision and Dental Insurance for FT employees Supplemental Insurance Flex Spending and HSA Accounts for FT employees Pet Insurance Life Insurance for full-time employees 401 K plan with up to 3% employer match after one year of services PAID TIME OFF (PTO) for eligible employees PTO Donation Growth and Development Opportunities Employee Referral Program Employee Assistance Program Mileage reimbursement National Brand Discounts Tapcheck - access to 50% of your pay before payday PAID training and orientation Job Description What You Get To Do: The Program Quality Coordinator in this position must be knowledgeable and up to date on rules and regulations affecting their assigned programs, and must work closely with and maintain excellent communication with the Program Director, Area director and State Director as part of a team approach to providing seamless quality service. Responsibilities include but are not limited: Assisting with completing incident reports/investigations Site reviews/audits to ensure compliance Running reports to ensure completion of medication/documentation Recommend areas of improvement and follow up Training in various areas in relation to compliance/regulations Qualifications What Makes You A Great Fit: Bachelor's degree in a human services or related field. 2 years experience working with individuals with developmental disabilities in a residential or day program setting Prior experience in managing and supervising services for persons with development disabilities is required. Must be responsible, mature, flexible and have good decision-making time management and communication skills. Valid Drivers License (due to transporting persons served) Some positions / locations may require own personal vehicle and auto-liability insurance based on the role A successful background clearance is required as part of the onboarding/employment process Good communication is key in this role. You’ll rely on your reading, writing, and communication skills to document care, follow support plans, and collaborate with both internal and external team members. Additional Information We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law. 8/25