Program Project Manager

Job Summary

We are seeking an experienced temporary Program Manager to provide operational coverage for our APX team through the end of 2026. This role supports two key areas: HRPex Product Operational Support and Business Operations.

Key Responsibilities

• Conduct deep dives into product operational issues, identifying root causes and coordinating resolution
• Perform hands-on troubleshooting and triage for product-related operational gaps
• Execute manual operational tasks in support of the HRPex product suite, including data clean-up, process documentation, and issue tracking
• Partner with product and operations teams to ensure continuity of support during team transitions
• Manage and coordinate the monthly Gemba program, including scheduling, logistics, and follow-up
• Prepare and distribute Monthly Business Reviews (MBRs) and line of business updates
• Serve as a reliable operational partner across cross-functional business rhythms and reporting cycles

Qualifications

• 4+ years of experience in program management, product management, or business operations
• Demonstrated ability to manage multiple concurrent workstreams with strong attention to detail
• Excellent written and verbal communication skills, with experience preparing executive-level materials
• Prominent track record of driving operational improvements and executing against ambiguous problem statements
• Ability to work independently and adapt quickly in a fast-paced environment

Preferred Qualifications

• Experience supporting HR, PXT, or people-focused product/operations teams
• Familiarity with ticketing systems and operational tooling (e.g., SIM/ITDS)
• Experience facilitating business reviews, roadshows, or leadership forums
• Strong stakeholder management skills across technical and non-technical audiences

About the Team

The APX Talent Empowerment team sits within Corporate HR Partners and supports HRPs, managers, and employees across the client's talent management ecosystem. This temporary role provides critical operational continuity during a period of planned leave coverage and will work closely with senior team members to maintain program momentum. This is a temporary position expected to run through December 31, 2026. The role does not guarantee permanent employment.