Program Outreach Specialist 2

About the role

The Office of Diversity and Inclusion Management provides guidance and support to partner agencies on DEI programming, leads DEI strategic planning efforts, and coordinates recruitment and outreach efforts for the Department. To better meet job seekers where they are and to educate the greater community on the many available job opportunities available in public service, the Department has established the Centers for Careers in Government at 10 DOL Career Centers throughout the state. This position plays an important role in ensuring the success of the Centers through their outreach and recruitment activities.

Responsibilities

• Functioning as a public face of the State of New York for jobseekers and as an employment resource for community-based organizations and educational institutions in assigned region(s).
• Providing guidance, information and resources to stakeholders related to identifying and securing employment opportunities with New York State.
• Demystifying and explaining in plain language the Civil Service Merit System for jobseekers.
• Representing the Department of Civil Service at job fairs and community events, including registration, setup, attendance, takedown, and follow-up activities (such as documentation of activities/outcomes).
• Collaborating with community-based organizations/educational institutions, developing, maintaining, and building on existing relationships.
• Developing and maintaining a database of regional organizations, including but not limited to community-based organizations/educational institutions.
• Assisting with special recruitment projects to promote specific opportunities.
• Providing individualized and group support to stakeholders regarding accessing and navigating systems related to NYS employment.
• Communicating appropriate guidance to stakeholders regarding applicable employment-related policies.
• Providing accurate and responsive communication to inquiries from stakeholders.
• Promoting workforce initiatives related to NYS employment.
• Collaborating with State agencies that have a presence in the region to identify and communicate job opportunities and outreach initiatives.
• Performing assigned activities with relative independence and exercising good judgment and professional discretion.
• Conducting onsite and offsite trainings/workshops, attending job fairs within the region, and holding in-person office hours and virtual appointments.
• Maintaining local inventory to ensure that supplies are available for outreach and recruitment activities.
• Supervise subordinates, including setting priorities, assigning work, and evaluating performance.
• Design and develop special conferences and workshops to explain and publicize programs and to secure participation from the business community.

Requirements

• Seven years of professional experience in a position where the primary (50% or more of the time) responsibility was the extensive promotion and representation of programs and services for public and/or private organizations for the purpose of increasing participation in, or utilization of, these programs and services. One year of the professional experience must have been at a supervisory level.
• A bachelor’s degree* may be substituted for up to four years of the above experience. An associate’s degree* may be substituted for up to two years of the above experience.
• Qualifying professional experience includes, but is not limited to professional experience in corporate, not for profit, private organizations and governmental agency public relations; advertising; marketing, or promotion of public programs and services. Duties must have included creating, scheduling, organizing, and promoting outreach activities**, including conferences, workshops, training sessions and other public events, to promote agency programs to target populations.
• Examples of Non-Qualifying Experience: Experience primarily in or restricted to administrative assistance, art/graphic design or copywriting, recruitment and placement services, provision of program information and other direct contact with clients or potential clients of program services and direct customer sales.

Qualifications

• Seven years of professional experience in a position where the primary (50% or more of the time) responsibility was the extensive promotion and representation of programs and services for public and/or private organizations for the purpose of increasing participation in, or utilization of, these programs and services. One year of the professional experience must have been at a supervisory level.
• A bachelor’s degree* may be substituted for up to four years of the above experience. An associate’s degree* may be substituted for up to two years of the above experience.
• Qualifying professional experience includes, but is not limited to professional experience in corporate, not for profit, private organizations and governmental agency public relations; advertising; marketing, or promotion of public programs and services. Duties must have included creating, scheduling, organizing, and promoting outreach activities**, including conferences, workshops, training sessions and other public events, to promote agency programs to target populations.
• Examples of Non-Qualifying Experience: Experience primarily in or restricted to administrative assistance, art/graphic design or copywriting, recruitment and placement services, provision of program information and other direct contact with clients or potential clients of program services and direct customer sales.

Skills

• Excellent interpersonal and communication skills.
• Ability to work independently and manage multiple tasks.
• Strong organizational and project management skills.
• Proficiency in Microsoft Office Suite.

Benefits

• Flexible work schedule.
• Health insurance options.
• Retirement plan contributions.

Pay

From $86773 to $108413 Annually

Schedule

Contingent Permanent Appointment