Program Operations Specialist

About This Opportunity

This position will lead strategic planning for the UW Center for Suicide Prevention and Recovery (CSPAR) Suicide Care Team (SCT), a new project dedicated to providing high‑quality suicide care to patients referred from across the University of Washington, including UW Medicine patients, clinicians, and UW students. The role will build and manage project charters and work plans, develop tools such as workflow diagrams and procedures, identify and manage project issues, risks, and decisions, and create progress dashboards, reports, and other communications to ensure timely delivery and outcomes. Successful project management will allow the program to continue beyond the grant period, aligning with UW Medicine’s mission to improve public health.

Key Responsibilities

• Facilitate strategic plan development and implementation (40%).
• Coordinate and convene team members, collaborators, advisors, sponsors, etc., as necessary to achieve project success (20%).
• Support clinic infrastructure development and maintenance (20%).
• Manage project budget (10%).
• Other duties as assigned (10%).

Minimum Qualifications

• Bachelor’s degree in Public Health, Behavioral Health, Communications, Education, Human Services, or a related field.
• Four years of experience with project management and in‑depth knowledge of project management best practices, preferably in a healthcare environment.

Additional Qualifications

• Recognized for managing or facilitating strong and innovative teams; strong interpersonal and personnel management skills with the ability to lead to outcomes.
• Demonstrated experience in critical thinking and analysis.
• Demonstrated experience in identifying and resolving issues and risks.
• Demonstrated organizational skills with the ability to prioritize work efforts and work under pressure while maintaining effectiveness.
• Strong collaborative, proactive, and positive working style.
• Excellent written, verbal, and interpersonal skills; comfortable presenting to staff and operational leadership.
• Demonstrated experience in leading multiple complex projects and/or programs.
• Proficiency in leading committees and facilitating effective meetings.
• Ability to function as a project‑management subject‑matter expert and drive best‑practice/infrastructure development.
• Comfort using technology for collaboration, communication, and tracking, including Microsoft Office, Microsoft Teams, Zoom, and project‑management platforms (e.g., Basecamp).
• Comfort being around discussions of suicide and mental health, and working with stressed and distressed patients experiencing suicidality, their families, and the clinicians and staff who treat them.

Desired Qualifications

• Master’s degree in Healthcare Administration, Business, Communications, or a related field.
• Formal project‑management training or certification; PMP Certification.
• Experience working within a complex health system, and/or an academic health system.
• Experience interacting professionally with individuals with lived experience of mental health conditions, especially suicidality.

Pay

Pay Range Minimum: $69,720.00 annual; Pay Range Maximum: $104,568.00 annual.

Benefits

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/.

Schedule

Shift: First Shift (United States of America). Full‑Time Equivalent: 100%.

About the Team

The multidisciplinary Suicide Care Team provides a continuum of evidence‑based services to individuals experiencing suicidality and to those who treat or support them. The team is dedicated to delivering high‑quality suicide care to patients referred from across the University of Washington, including UW Medicine patients, clinicians, and UW students.