Program Operations Manager, Food Assistance Program (Grab & Go)

About the role

AFTDJ seeks a reliable, organized volunteer to serve as Program Operations Manager for its weekly Grab & Go Food Assistance Program in Boston’s Back Bay.

Responsibilities

• Help ensure the reliable weekly preparation and distribution of Grab & Go meals.
• Cookinate the practical flow of program-day activities, including setup, meal preparation, distribution, and cleanup.
• Work with the Director and other AFTDJ leaders to ensure that volunteer slots are filled or backup coverage is arranged.
• Serve as a welcoming and practical point of contact for volunteers before and during program activities.
• Help volunteers understand their roles, timing, and responsibilities so they can contribute confidently.
• Maintain clear written procedures, checklists, and practical instructions for recurring program tasks.
• Communicate purchasing, restocking, or storage needs to the Director of the Food Assistance Program or designated shoppers.
• Identify opportunities to improve workflow, reduce confusion, and make program operations easier for volunteers to execute consistently.
• Support a respectful, hospitable, and team-oriented environment for volunteers and guests.

Requirements

Tuesday morning availability required, with limited coordination during the week. Time commitment approximately 4–6 hours per week.

Qualifications

• A dependable person who is comfortable with hands-on, practical work.
• Someone with experience coordinating volunteers, organizing a small operation, or helping lead a recurring community service activity.
• A clear and prompt communicator who can work collaboratively with people from diverse backgrounds.
• A calm problem solver who can adjust when plans change and can alert leadership when larger issues require guidance.
• A person who brings sensitivity to issues of food insecurity, homelessness, and social justice.

Skills

• Practical, reliable, and organized.
• Warm and respectful in working with volunteers and guests.
• Comfortable taking initiative while working within established program practices.
• Committed to AFTDJ’s mission of inspiring faith in action through service to others.

Benefits

The Program Operations Manager will support AFTDJ’s ability to provide reliable food assistance to people experiencing food insecurity, strengthening the experience of both guests and volunteers and helping sustain a program rooted in respect, service, and human dignity.

Pay

N/A

Schedule

Tuesday mornings, with limited coordination during the week. Approximately 4–6 hours per week.

Contact Information

To express interest, please contact A Faith That Does Justice and tell us briefly why this opportunity appeals to you and what relevant volunteer, operations, logistics, or leadership experience you would bring to the role.