Program Operations Manager
Core Values
- People Minded – Must show dignity and respect to all people
- Integrity – Must exemplify the highest degree of ethical behavior
- Results Oriented – Must show passion, pride and commitment to succeed with HUSTLE
- Highly Organized – With consistent and timely communications
- Trust – Must be honest, sincere and confident
- Teamwork – Must build trusting relationships and have each other’s backs
- Innovation – Must progress through a combination of creativity, common sense & vision
- Balance – Must maintain an optimistic, “go get it” attitude & be able to balance it with a healthy work / life balance
Responsibilities
At JetFuel, the role of Program Operations Manager is held by a detail-driven operator who is dedicated to supporting, maintaining and tracking the systems, processes, reporting and resources that power a national beverage alcohol sampling program – the HQ engine that keeps the wheels turning behind every market. As a key member of the HQ team, they report into the Directors who lead the program and support field and program leadership behind the scenes, while also contributing to a positive, collaborative culture across the organization – demonstrating sharp organization, a commitment to data accuracy, and a relentless dedication to operational excellence.
Support, maintain and track the operational infrastructure behind the national program – with a focus on accuracy, consistency and efficiency.
Operations & Program Infrastructure
An organized, process-minded operator who owns the back-of-house – from tracking systems and reporting audits to budgets, payroll, platforms and training resources – so field and program leadership have accurate information and the tools they need. Program Directors lead the development of program tools, brand programming and resources; this role supports that development and owns their ongoing maintenance and tracking. You’ll partner with internal teams across Account, Brand Program & Training, Field, IT, Finance and HR all along the way.
Program Operations & Process
- Support the development of