Program Manager, Workplace Health and Safety

About the role

Join our mission to make Amazon the global benchmark for safety excellence. We are looking for a results-driven and innovative Program Manager to support the end-to-end product lifecycle for Amazon’s safety management system. You will contribute to goal-setting, intake, prioritization, requirements gathering, launch, and training support for the WHS organization.

Responsibilities

You will collaborate closely with customers and stakeholders to develop and launch effective solutions addressing their needs, and design effective communication mechanisms to keep stakeholders informed about priorities, progress, risks, and strategy. This role requires a detail-oriented professional with program management experience in complex operational and regulatory domains.

• Contribute to the strategy and roadmap for Amazon’s safety management system, ensuring alignment with customer needs and organizational goals.
• Manage stakeholder relationships across functions, effectively communicating vision and progress.
• Dive deep into customer feedback to understand pain points and drive solutions that meet their needs.
• Implement effective change management strategies for product launches and iterations.
• Maintain high standards for operational excellence, ensuring efficient processes and clear communication channels.
• Use high judgment to test assumptions and validate product directions.
• Establish metrics to measure success and ensure continuous improvement based on quantitative and qualitative feedback.
• Work closely with Technical Product and Program Managers, engineering teams, and other cross-functional partners to ensure products are delivered with the right feature set and high quality.

About The Team

Amazon Workplace Health & Safety (WHS) is a global organization focused on keeping Amazon Operations teams safe every day. Within WHS, the Data Tech Systems (DTS) team supports the end-to-end lifecycle of WHS safety platforms, acting as the unifying voice of the customer.

Qualifications

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience building scalable programs and repeatable scalable processes, levering various tools and methods to create scale and efficiency
• Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps

Pay

The base salary range for this position is $66,800.00 - $116,800.00 USD annually in Nashville, TN, $74,200.00 - $129,800.00 USD annually in Arlington, VA, and $82,700.00 - $129,800.00 USD annually in Bellevue, WA. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Benefits

Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.