Program Manager (Volunteer)

Job Overview

The Volunteer Program Manager is a key operational leader within the Volunteer Directorate (Human Resources). This role ensures that VPMMA's 100% volunteer workforce is supported from recruitment through offboarding.

Key Responsibilities (5 Hours/Week)

• Recruitment & Intake Oversight (1.5 hours): Coordinate with Digital Recruiters to ensure a steady pipeline of qualified candidates for open positions. Review volunteer applications to ensure alignment with VPMMA's mission and values.
• Onboarding & Orientation Coordination (1 hour): Manage the onboarding journey for new staff, ensuring they receive the Volunteer Handbook, sign the Volunteer Agreement, and understand the organization's ethical guidelines.
• Professional Development & Retention (1.5 hours): Identify and promote training opportunities, such as access to Google Certificates on Coursera, to enhance volunteer skills and capabilities. Support the execution of recognition programs, such as "Volunteer of the Month," to foster a sense of fulfillment.
• Offboarding & Process Documentation (1 hour): Manage the offboarding process, ensuring that existing volunteers provide feedback and that a letter of recommendation is provided for significant contributors. Keep the volunteer knowledge base and process documentation up to date.

Skills and Qualifications

• Organizational Leadership: Experience in HR, project management, or volunteer coordination.
• Technical Proficiency: Strong skills in Google Workspace and experience using CRMs or project tools like Flowlu.
• Communication: Ability to collaborate across remote teams and communicate VPMMA's mission with passion.
• Relationship Management: Skilled in coaching, feedback, and fostering a supportive community environment.

Position Details

• Type: Volunteer / Remote.
• Time Commitment: 5 hours per week.
• Diretory: Volunteers (Human Resources Committee).
• Reporting Structure: Direct Report to the Director of Volunteers; supports the Chief Volunteer Officer.

About VPMMA

The Veteran Project Manager Mentor Alliance (VPMMA) is a non-profit organization dedicated to supporting and advancing the careers of service members, veterans, and military spouses in the field of project management. We aim to build a strong, supportive community through mentorship, networking, and professional development, and we strongly believe in the transformative power of project management skills for veterans.

VPMMA is committed to providing all volunteers with equal opportunity and a harassment-free environment. For certain positions, background checks may be required. Volunteers must maintain confidentiality, adhere to our Code of Conduct, and comply with all applicable laws and policies.

Training and Support

Volunteers will receive training on VPMMA's mission, programs, and Initiative procedures. You will receive ongoing support to ensure you have the resources and guidance you need to excel in this role.