Program Manager - Utility Integrations

Main Responsibilities

• Manage platform integrations with utility clients and vendors, ensuring on-time delivery of a portfolio of integration projects, including requirements discovery, scoping, project planning, project management, testing, and launch to production
• Champion the value of EnergyHub’s platform APIs and integrations (e.g. OpenADR) by conveying key use cases, benefits, and the overall integration process
• Provision access to API docs, sandbox environments, testing procedures to ensure full understanding of the integration process
• Develop repeatable playbooks for integrations of platform systems such as Customer Information Systems, Grid DERMS, and OpanADR dispatches
• Work with internal stakeholders like Product Management, Engineering, Solutions Engineering, Sales, and Client Success teams to ensure that clients / partners understand the critical path and are kept on track
• Ensure successful integrations and launches by coordinating with external cross-functional counterparts, specifically program management, engineering, product teams

Key Skills and Experience

• Experience in demand response, API integrations, and communication protocols (e.g., IEEE 2030.5, OpenADR)
• Strong communication skills - especially external, with customers, partners/vendors, leading technical and implementation overviews
• Experience with REST API architecture, status codes, authentication
• A demonstrated ability to collaborate in an effective manner among cross-functional stakeholders, while operating within existing resources
• Demonstrated ability to communicate complex issues/needs in a clear, precise, and actionable manner to influence and advocate change
• Experience with cloud-based SaaS products

Helpful Skills and Experience

• Bachelor's degree and 5-7 years of experience in technical program management, product management, developer relations, or related roles
• Energy industry preferred, particularly demand side or DER management
• An understanding of residential distributed energy resources (DERs), such as smart thermostats, battery energy storage systems, EV’s, etc. and their benefits to the grid
• Familiarity with utility systems such as ADMS, DERMS, SCADA
• Strong sense of curiosity and a mission to learn
• Project management experience - tools, frameworks, processes
• Experience with support tools and systems for external parties to log, prioritize, resolve

About EnergyHub

EnergyHub empowers utilities and their customers to create a clean, distributed energy future. We help consumers turn their smart thermostats, EVs, batteries, and other products into virtual power plants that keep the grid stable and enable higher penetration of solar and wind power.

Company Benefits

• Generous benefits package including 100% paid medical for employees and a 401(k) with employer match
• Casual environment, flexible scheduling, fully stocked fridge and pantry, free Citi Bike membership, gym subsidy, paid parental leave, and education assistance program
• Equal Opportunity Employer

Notice To Third Party Agencies

We are not accepting resumes from recruiters or employment agencies for this position. If you are a recruiter or agency, please do not submit resumes. If you are a candidate, please apply directly.