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Program Manager, Talent Management

Crowley · Jacksonville, FL · 4 days ago
HybridFull-time

Overview

Who We Are: As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do. By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration. To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.

Work Arrangement

Hybrid

Responsibilities

  • Enterprise Leadership Development Programs: Designs, implements, and manages enterprise leadership development programs that build leadership capability, strengthen organizational effectiveness, and support business strategy.

  • Director and Vice President Development: Develops targeted learning experiences for Director and Vice President populations that accelerate leadership effectiveness, enterprise thinking, and succession readiness.

  • Leadership Development Strategy Execution: Partners with Talent Strategy leadership to execute enterprise leadership development priorities, ensuring alignment with succession planning, workforce capability, and organizational goals.

  • Executive Onboarding & Leadership Transition: Supports executive onboarding and leadership assimilation by coordinating structured onboarding experiences that accelerate leader effectiveness and organizational integration.

  • Leadership Assessments: Administers leadership assessments including Hogan, Hogan 360, DiSC, and similar tools while facilitating debrief sessions that translate assessment results into actionable development plans.

  • Coaching & Mentoring Programs: Designs, coordinates, and continuously improves executive coaching and enterprise mentoring programs to strengthen leadership capability and organizational knowledge sharing.

  • Individual Development Planning: Partners with leaders and HR Business Partners to facilitate the creation, execution, and monitoring of Individual Development Plans (IDPs), ensuring accountability for leadership growth.

  • Succession Planning Integration: Integrates leadership development programs with enterprise succession planning processes to strengthen leadership pipelines and prepare high-potential talent for future opportunities.

  • Internal Mobility Programs: Designs and manages enterprise internal mobility initiatives that support career growth, leadership progression, and organizational talent optimization.

  • Program Evaluation & Analytics: Measures leadership program effectiveness through participation metrics, business outcomes, assessments, stakeholder feedback, and workforce analytics while recommending continuous improvements.

  • Stakeholder Partnership: Collaborates with HR Business Partners, executive leaders, Learning teams, and business stakeholders to identify leadership capability needs and deliver impactful development solutions.

  • Vendor Management: Manages relationships with external learning providers, executive coaches, facilitators, and assessment partners to ensure high-quality program delivery and cost-effective solutions.

  • Leadership Communications: Develops communication strategies and materials that promote leadership programs, increase participation, and reinforce enterprise leadership expectations.

Qualifications

  • Education & Credentials: Bachelor's degree in Human Resources, Organizational Development, Industrial/Organizational Psychology, Business Administration, Education, or related field required. Master's degree in Organizational Development, Human Resources, Leadership, Education, or Business Administration preferred. Hogan, DiSC, Korn Ferry, DDI, or executive coaching certifications preferred.

  • Experience: 7+ years of progressive experience in Leadership Development, Learning & Development, Talent Management, Organizational Development, or Human Resources. Experience designing and managing enterprise leadership development programs. Experience facilitating leadership learning experiences for Director and Executive populations. Experience administering and interpreting leadership assessments (Hogan, Hogan 360, DiSC, Korn Ferry, DDI, etc.). Experience managing coaching, mentoring, and executive development initiatives. Experience measuring learning effectiveness through analytics and business outcomes. Experience partnering with senior leaders and HR Business Partners.

  • Technical Skills: Microsoft Office Suite Learning Management Systems (Cornerstone, Workday Learning, SuccessFactors, etc.) Talent Management Systems Hogan, Hogan 360, DiSC, or comparable assessment platforms Power BI, Tableau, or other reporting tools Microsoft Teams and SharePoint Survey and evaluation tools (Qualtrics, Microsoft Forms, etc.)

  • Other: Ability to travel as needed.

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