Program Manager Support

About the Role

Delta Solutions & Strategies is seeking a Program Manager Support Person to join our team at Joint Base San Antonio - Randolph. The contractor will assist the government in executing Guardian Appraisal activities in alignment with SPFI 36-2401, supporting administrative correction and appeal processes, facilitating board reviews, managing waiver requests, and resolving issues.

Responsibilities

• Support administrative correction and appeal processes
• Facilitate the board review process
• Manage waiver requests and trouble tickets
• Resolve issues and provide guidance to stakeholders
• Work with stakeholders to improve policy, guidance, and IT systems associated with Guardian Appraisals
• Develop, implement, sustain, and improve training activities for stakeholders
• Manage and maintain effective record keeping of communications with customers
• Execute Guardian Appraisal programs in alignment with emerging USSF policy
• Deliver recommendations in professional formats (email, bullet background paper, briefing slides, messaging, and briefings)
• Utilize security measures to protect PII

Requirements

• 10+ years of experience in Operations, Analysis, Policy, or Planning field
• Background in DAF personnel or human resources career field desired
• Familiarity with DAF Human Resources IT systems
• Secret security clearance
• Bachelor’s degree (may be substituted with relevant experience)

Benefits

• Medical, dental, and vision insurance
• Life insurance
• 401(k)
• PTO and paid holidays
• Parental, military, and jury duty paid leaves

Delta Solutions & Strategies is an Equal Opportunity Employer. We do not discriminate in employment and personnel practices based on race, sex, age, disability, veteran status, religion, national origin, or any other basis prohibited by applicable law.