Jobs · Information Technology · New York

Manager Program Support (Various)

Metropolitan Transportation Authority · Jamaica, NY · 1 mo ago
On-siteInformation Technology$87k–$109k/yrOther

About the role

The Manager of Program Support will assist in managing MTA Construction and Development's efforts to implement various support functions for an MTA Capital Program and Business Operations component. Responsible for helping with timely decision-making, identifying issues, and enabling efficient, high-quality work products for support functions. Manages and develops unit staff.

MTA Construction & Development (C&D) is responsible for the planning, development, and execution of all capital construction projects across the MTA region. Through centralized oversight and management of the MTA's $64 billion Capital Program, C&D ensures the efficient delivery of critical infrastructure projects that support the region's vast transportation network. As part of the Metropolitan Transportation Authority, the largest transportation network in North America, C&D plays a key role in modernizing and expanding services that support 15.3 million residents across New York City, Long Island, southeastern New York State, and Connecticut. C&D is committed to delivering safe, innovative, and cost-effective capital projects that enhance the customer experience and strengthen the reliability and resilience of the MTA system.

Responsibilities

  • Assist in managing the implementation of administrative functions, including but not limited to: capital project budget administration, procurement requests, payment coordination, timecard/job charge management, space management (including field offices), non-revenue vehicle management, training/travel requests, overtime management, and/or equipment/supplies management.
  • Support coordination with related parties throughout C&D.
  • Manage and support improvements in developing, analyzing, reporting, and maintaining data and related systems supporting project management, business unit, or departmental operations.
  • Identify issues, provide recommendations, and support resolution in coordination with senior management.
  • May assist in managing and completing budget activities and requests for capital projects in a business unit or supporting departmental or business unit operations.
  • Manage and prepare data analysis, reporting, and presentations.
  • May support data and document management activities for project management systems within a business unit or integrated

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