Program Manager - Supply Chain

About the role

We are seeking a seasoned Program Manager to lead our Supply Chain & Warehousing Programs. Your responsibilities will include driving cross-functional initiatives, managing NPI processes, overseeing RCCA, coordinating OKRs, and producing executive dashboards.

Responsibilities

• Drive cross-functional initiatives from charter to close, defining scope, aligning stakeholders, running structured meetings, managing timelines, and holding teams accountable without direct authority.
• Own Supply Chain components of New Product Introduction (NPI) in conjunction with product management, coordinating across procurement, warehouse operations, and field teams.
• Build and administer Jetson’s Root Cause & Corrective Action (RCCA) program, tracking open issues across functions, driving accountability to closure, and reporting trends and systemic risks to leadership.
• Own OKR coordination for the Supply Chain & Warehousing org, facilitating quarterly goal-setting, tracking progress, and connecting team objectives to company priorities.
• Run structured cadence meetings across procurement, logistics, warehouse operations, and field teams.
• Produce executive-ready dashboards that aggregate status from multiple project owners.

Requirements

You must have 5+ years of program or project management experience in supply chain, operations, or a hardware/product environment. Strong cross-functional influence is essential, along with experience managing NPI processes with physical goods and vendor/contractor management in a program context. Familiarity with RCCA or continuous improvement frameworks is preferred, but not required. High comfort with ambiguity and experience with modern tools, including AI, are also important. A PMP or equivalent certification is a plus.

Qualifications

The ideal candidate should have strong technical skills, a proven track record of successful program management, and the ability to work effectively in a fast-paced, high-growth environment. Experience with agile methodologies and a background in sustainability or renewable energy is a plus.

Skills

Proficiency in project management software, strong communication and interpersonal skills, and the ability to work collaboratively with cross-functional teams are crucial. Familiarity with data analysis tools and a passion for sustainability are also valuable.

Benefits

Jetson offers comprehensive benefits including dental care, vision care, and life insurance premiums fully paid by Jetson. Additionally, there is an education support program, parental leave top-up, equity, and a 401(k) program.

Pay

$105,000 - $130,000 per annum

Schedule

Full-time, permanent position