Program Manager - Space Planning Analytics

Responsibilities

• Supports business strategy from ground zero; helps ensure solutions that satisfy business needs; supports strategic goals and issues that result in business value
• Serves as owner of a single business program or small set of related programs / projects; participates in all aspects of assigned programs / projects, including planning, budgeting, staffing; analyzes program / project effectiveness; tracks program success metrics
• Collaborates with company-wide stakeholders and program sponsor to understand end-to-end business needs, develop program strategy, objectives, and KPIs, and to ensure program evolves; works directly with leadership teams on complex program needs
• Maintains / may create program processes and standards; resolves program issues
• Accesses / organizes data; builds analyses to understand financial impact of business needs and proposed solutions
• Develops understanding of program-related market trends and impact to existing business processes
• Supports / may manage program stakeholders; contributes to team efforts to meet committed deadlines and quality expectations
• Establishes / maintains / ensures standardized program management reporting; prepares reports for key stakeholders and project sponsor
• Supports / may lead continuous improvement initiatives for assigned program(s) as business evolves

Qualifications & Key Requirements

• 4-6 years of experience in a corporate role that involves program management, project management, management consulting, and/or business-facing data analytics
• Experience leading / influencing others in developing and aligning on vision and strategy
• Experience leading cross-functional projects and maintaining relationships with stakeholders and project sponsors
• Strong working knowledge of performance / process evaluation, change management, and PMI-based project and program management principles and methods
• Working knowledge of program / project management software (Air Table, Confluence, JIRA, etc.), in addition to MS Office
• Strong analytical and problem-solving skills, including strong Excel skills. Proficiency in SQL or Python preferred
• Excellent communication and presentation skills
• Advanced project management skills
• Advanced conflict management and facilitation skills
• Advanced verbal / written communication and presentation skills
• Strong Agile / Scrum skills
• Strong negotiating and influencing skills
• Able to manage multiple, simultaneous priorities and shift focus across total program(s)
• Able to build collaborative relationships
• Able to analyze meaningful content or data and measure impact metrics related to program effectiveness