Jobs · Arizona

Program Manager Senior

USAA · Phoenix, AZ · Yesterday
$103k–$198k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually we need to use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. We need to include sections only when posting has real specific content. We need to preserve all substantive info, remove boilerplate, navigation, legal, EEO, etc. Also remove duplicated lines, application instructions. We need to parse the posting. Let's extract sections: - "Why USAA?" is a paragraph about mission, values, etc. Could be "About the role"? Actually "Why USAA?" is about company. Could be "About the role"? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have "About the role" heading for description of role and company? Usually "About the role" includes description of the job. The posting includes "The Opportunity As a dedicated Program Manager Senior..." That's role description. Also "Why USAA?" is about company. Could combine into "About the role" or maybe separate "About USAA"? But only allowed headings list includes those; we could still use "About the role" for role description, and maybe "About USAA" not allowed. So we can embed company mission within "About the role" or maybe not include separate heading. The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., meaning those are examples, but we should likely stick to those headings. Probably we should include sections: About the role, Responsibilities, Requirements (or Qualifications), Skills, Benefits, Pay, Schedule. We need to decide based on content. Let's extract content: About the role: Could include "Why USAA?" mission, values, flexible work environment, location options, remote/hybrid for military spouses, relocation not available. Also "The Opportunity As a dedicated Program Manager Senior..." description. Responsibilities: The bullet list under "What You'll Do". Those are duties. Requirements/Qualifications: "What You Have" includes education, experience, etc. Could be split into Requirements (education, experience) and Qualifications (specific skills). But we can combine into one section maybe "Requirements". However we have also "Skills" maybe separate. Skills: Could list specific skills like program management, risk management, change management, etc. Might be overlapping. Benefits: Provided. Pay: Compensation range given. Schedule: "We offer a flexible work environment that requires an individual to be in the office 4 days per week." That's schedule info. Also location info maybe part of About the role. We must not include headings with filler like "commensurate with experience" etc. Avoid empty sections. We need to preserve all substantive info. So we need to include details: mission, values, flexible work, location list, relocation not available, remote/hybrid for military spouses, etc. Let's craft HTML. We'll start with

About the role

then

containing mission, values, flexible work, location, remote/hybrid for military spouses, relocation not available, and the opportunity description. But we need to avoid duplication: The opportunity description includes defining program strategies etc. That could go under Responsibilities? Actually "What You'll Do" is responsibilities. So we can put that under Responsibilities. Thus About the role could be company overview and job context: mission, values, flexible work, location, remote/hybrid for military spouses, relocation not available. Responsibilities: list of duties from "What You'll Do". We'll convert each sentence into

  • . Requirements: education and experience from "What You Have": Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of project and/or program management experience, including experience defining a new program and/or managing large-scale projects. Proficient experience in Principles of Project, Program or Portfolio Management to develop multi-year business plans. Proficient knowledge of program efforts management tools and methodologies. Understanding and demonstrated application of risk management policies and procedures. Knowledge of program management methodology and techniques; program performance evaluation and change management principles. Experience maintaining and reporting on work effort(s) budgets / methodologies. Proficient experience in USAA's change management methodology or similar industry change management methodology. Demonstrated experience using knowledge of the business, its products, and processes to assess program risks and rewards across multiple technologies and business goals. US military experience gained through military service or gained as a military spouse / domestic partner. We could split into Requirements (education, experience) and Qualifications (skills). But we have also Skills heading allowed. Could put specific skills under Skills: program management, risk management, change management, etc. However many of those are already in requirements. To avoid duplication, we could put all under Requirements and omit Skills. But instruction says prefer few substantive sections over many thin ones. So we can combine education/experience and skills into one Requirements section. That seems fine. Benefits: list from Benefits paragraph. Pay: compensation range and note about variation, incentives. Schedule: office 4 days per week. We must not include boilerplate like EEO, visa sponsorship, etc. Also remove "Applications for this position are accepted..." etc. Also remove "USAA does not provide visa sponsorship..." etc. Also remove "Compensation: USAA has an effective process..." maybe keep part about pay range and incentives? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep compensation details: range, note that actual salary may vary by location, eligibility for pay incentives based on corporate and individual performance at discretion of Board. Also note about compensation process? That is somewhat generic but still substantive. We'll keep. We must not include "USAA does not provide visa sponsorship..." that's not substantive? It's a condition; maybe we should keep? It's about visa sponsorship. It's a condition of employment. Might be considered substantive. However it's a legal restriction. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Visa sponsorship is legal/immigration condition; might be considered legal boilerplate? Not sure. It's specific to the role. I'd keep it as it's a condition. But the instruction says remove legal boilerplate. Visa sponsorship could be considered legal. I'd remove it to be safe. Also remove "Please do not apply for this role if at any time (now or in the future) you will need immigration support". That's also legal. Remove. Also remove "The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job." That's boilerplate; remove. Also remove "For more details on our outstanding benefits, visit our benefits page on USAAjobs.com." That's a link; remove. Also remove "Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting." That's application instructions; remove. Also remove "USAA is an Equal Opportunity Employer..." EEO; remove. Now craft HTML. We'll need to ensure proper nesting:

    About the role

    ...

    etc. Let's write. About the role paragraph: Combine mission, values, flexible work, location list, remote/hybrid for military spouses, relocation not available. Text: "At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX; Plano, TX; Phoenix, AZ; Colorado Springs, CO; Charlotte, NC; or Tampa, FL. Remote or hybrid flexibility may be available for active‑duty military spouses consistent with applicable policy and business needs. Relocation assistance is not available for this position." Now Responsibilities: list each duty from "What You'll Do". Let's extract sentences: - Defines and maintains program strategies commensurate with the level of risk, size, and complexity to ensure individual efforts align with organizational goals. - Responsible for providing input and recommendations on multi-year business plans to deliver business capabilities and define execution approach to achieve business goal while reducing risk and delivering early business value. - Facilitates meetings with executive management and project / program sponsors to define solutions and delivery. - Prepares reports that provide stakeholders and management with status updates to include identifying risks or issues. - Performs analyses, root cause identification and development and recommendation of key work products. - Negotiates agreements, settles disputes equitably and diffuses situations. - Negotiates program tradeoffs with IT and the business as the program develops to ensure alignment of demand to capacity. - Adheres to EPMO processes, procedures, controls, standards, tools, and templates (as required). - Adheres to governance rigor required for work efforts. - Drives the adoption and sustainment of changes within the organization in compliance with USAA's Change Management methodology. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. We need to avoid "commensurate with the level of risk, size, and complexity" - that's okay, not filler. Now Requirements: combine education/experience and skills. Let's list: - Bachelor's degree; OR 4 years of relevant education and/or experience. - 6 years of project and/or program management experience, including experience defining a new program and/or managing large-scale projects. - Proficient experience in Principles of Project, Program or Portfolio Management to develop multi-year business plans. - Proficient knowledge of program efforts management tools and methodologies. - Understanding and demonstrated application of risk management policies and procedures. - Knowledge of program management methodology and techniques; program performance evaluation and change management principles. - Experience maintaining and reporting on work effort(s) budgets / methodologies. - Proficient experience in USAA's change management methodology or similar industry change management methodology. - Demonstrated experience using knowledge of the business, its products, and processes to assess program risks and rewards across multiple technologies and business goals. - US military experience gained through military service or gained as a military spouse / domestic partner. We could also include "Proficient experience in USAA's change management methodology or similar industry change management methodology." Already there. Now Benefits: list from Benefits paragraph: - comprehensive medical, dental and vision plans - 401(k) - pension - life insurance - parental benefits - adoption assistance - paid time off program with paid holidays plus 16 paid volunteer hours - various wellness programs - career path planning and continuing education assists employees with their professional goals We could also mention "best-in-class benefits to support their physical, financial, and emotional wellness." Might be included as intro. Now Pay: include compensation range and notes. Text: "Compensation range: $103,450 - $197,730. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position." We could keep all that. Now Schedule: "We offer a flexible work environment that requires an individual to be in the office 4 days per week." Now produce HTML. Make sure no extra whitespace issues. Let's craft:

    About the role

    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We

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