Program Manager - School Readiness

About the role

We are seeking a dedicated and experienced School Readiness Program Manager to oversee and enhance service delivery across our district sites.

Responsibilities

• Provide daily oversight of service delivery across district sites to ensure smooth, efficient, and high-quality operations.
• Supervise and coach Child Development Managers (CDMs) through consistent feedback, leadership development, and reflective supervision.
• Monitor and enforce safety compliance, curriculum fidelity, and teaching quality in alignment with program standards.
• Serve as a key problem-solver, addressing concerns promptly and professionally from staff, families, and children.
• Conduct weekly site visits and analyze operational data to identify service delivery trends and address systemic issues.
• Facilitate weekly one-on-one coaching sessions with CDMs to evaluate performance, discuss progress, and support growth.
• Lead monthly reviews of district-wide performance, operational data, and child development progress to identify areas for improvement.
• Organize and deliver professional development opportunities for CDMs based on monthly performance reviews and goals.
• Conduct comprehensive annual evaluations of service delivery, curriculum implementation, and CDM performance.
• Collaborate with leadership to develop long-term strategic plans, set organizational goals, and enhance communication across teams.

Requirements

• BA/BS or MA, is preferred, in Early Childhood Education (ECE), Social Work, Family Studies, or related field of Education with an emphasis in ECE.
• Minimum 2 years of supervisory experience in ECE programming.
• Knowledge of early childhood developmentally appropriate practice (DAP).
• The equivalent combination of education and experience may be accepted.
• Knowledge of Head Start Performance Standards.

Qualifications

• Bachelor's degree, preferred, in Early Childhood Education or related field.
• Masters' degree, preferred, in Early Childhood Education or related field.

Skills

• Knowledge of Head Start Performance Standards.
• Knowledge of early childhood developmentally appropriate practice (DAP).

Benefits

You will be rewarded with benefits, including day one zero contribution health plan options, wellness programming, and generous paid time off.

You will benefit from high-quality paid training to promote professional growth and development.

You will enjoy a supportive and collaborative work environment.

Pay

Competitive salary commensurate with experience.

Schedule

Full-time position.

Benefits

Health insurance, wellness programs, and generous paid time off.

Company Culture

Southwest Human Development is committed to creating a safe, healthy, and supportive environment for our employees and the communities we serve.